Ginger's Roots — Local services in Laurel

I had an amazing experience at Ginger’s Roots thanks to Kimmy! From the moment I walked in, she was warm, welcoming, and incredibly knowledgeable about their wide variety of candles. Aside from their incenses I wasn’t quite sure what I was looking for at first, but Kimmy took the time to walk me through their different collections, explaining the notes, burn times, and benefits of each scent. Her passion for the products really came through and made the whole shopping process feel personal and enjoyable.

What stood out most was how attentive she was — she asked the right questions to help me narrow down my preferences and offered great suggestions based on what I liked. On top of that, she let me know about the special discount they were offering for the month of June, which I truly appreciated. It made a difference in my final purchase, and I left feeling like I got both quality products and great service.

If you’re visiting Ginger’s Roots, definitely ask for Kimmy. She made the experience not only easy but genuinely enjoyable. I’ll definitely...

Stopped by here with a friend. Excellent customer service! The owner, Ginger, was mid conversation wirh someone but still greeted us when we came in. The young woman at the register immediately came over and asked if we needed any support and gave us a quick intro to the store.

Ginger provided us information on what things are helpful for different ailments, even vitamins you could buy elsewhere. She was super informative and there was no pressure to buy things. The energy in here is so positive with genuine smiles and a genuine goal to educate people coming in. I love this and will definitely be back on this point alone. I purchased a few items to include the herbal tea, soursop leaves seamoss, not bad in taste... Its my first time trying any seamoss. The customer service is...

I had an exceptional experience with both the product and customer service! The product itself exceeded my expectations in terms of quality and functionality. It's clear that a lot of thought and care went into its production. What truly stood out was the customer service I received. From the moment I reached out with a few inquiries, the young lady at the front desk was incredibly responsive, helpful, and went above and beyond to address my questions and concerns. This level of dedication to customer satisfaction is truly commendable. I highly recommend both the product and the company's outstanding customer service to anyone in need of a...