Signed myself and my son up for a membership. They made an appointment for him and I to come back on Monday, my day off the show me around the gym. My standard membership for each of us was around 29.00. When we got there on Monday, they only wanted to upsell me and didn't show me around the gym like they stated they would. It was all about getting more money. They told me to use my phone to scan the equipment and learn that way. I have had a $20.00 a month planet fitness membership where the staff would help and show you how to use the equipment if you asked. But not here at the Dacula anytime fitness it is all about more money. I felt like they waisted my time on my day off coming it to learn about the gym only to be brought into an office there as an upsell tactic. I did use the gym a few times afterwards but was not satisfied because I only used the equipment I knew how to use. Knew I couldn't ask for help from staff and the few people that were there at limited times didn't speak to anyone. Plus the gym had very little equipment to choose from and felt cramped. When I came in to cancel I was told because I accepted a promo when I signed up that my cancel fee was the sum of every payment for the year.So I was stuck in the one year contract. Did they tell me this when I was sold on their promotion. Of course not! That is partially my fault for not reading it and trusting the staff st the beginning to explain the membership to me. I would not have taken the promo if I had known. I would be stuck for the full year if I didn't like the gym. So to sum up my experience. The staff is all about the sale, getting more money out of you. Not going to help you in anyway. You will be stuck paying for the full year membership and after you realize how bad it is and you cant cancle. Plus to top it all off you have to pay an extra fee in the fall for cleaning supplies and the staff has very limited hours. I came up there several times at 10:00 when staff was supposed to be there but they were not. If you call they don't answer the phone either. I was thrilled when my membership finally ended. I felt extorted every month when the two payments came out because I didnt want to go there but couldn't cancel. Will never ever join another anytime fitness in...
Read moreMy husband and I came to this location since it’s Both myself and my husband was exercising on the treadmill machine and no more than five minutes later the same girl who told us the system was down proceeded to interrupt our workouts asked for RD our IDscloser to our new house than the Planet Fitness we use to go to on 78. After calling earlier today day I spoke with Lisa who confirmed our appointment for 7 PM Upon our arrival we were met by a young girl who stated she could not sign us up at this time due to their system being down. I was quite confused because we already confirmed with her manager earlier that we would arrive at 7. We stated to the girl that we were only there to try the gym to see if we liked it and would then decide to sign up after we finished our trial work out. The same rude girl then came to both myself and my husband while we are on the treadmill and proceeded to ask us for our ID. I felt it was extremely rude and unprofessional to interrupt our workouts we asked for our ID she simply could have came to us and told us to give her our ID after we were done with our work out . Her behavior was completely uncalled for and rude. I will not return to this establishment. We plan to sign up at another gym that actually values...
Read moreOk don't usually don't review anything unless it's negative unfortunately but, this place is the exception. I came in expecting to be sold a crazy long term contract with hidden fees etc.( if you've ever seen the show friends you know what I mean.) But, the Manager (Tina) was very nice and took the time to explain what I could expect and broke the cost down to me. COST WASN'T HORRIBLE!!!! This place was veteran friendly not in the sense that they have big signs out front advertising WE SUPPORT OUR TROOPS!!! But, in the general feel. I ran into a couple of jarheads and army guys while I was there and seemed like a family atmosphere felt like I was back on base in the gym.
Any way now I'm a full member and enjoying the access hours. Because I work nights I work out nights.
These people are succeeding in basic business principals. Treat people like people and they will most likely give you...
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