In the midst of a seemingly endless tunnel of darkness, I stumbled upon a glimmer of hope in the form of Shannon, the remarkable manger of this location. Little did I know that this encounter would mark the turning point in my life, leading me towards a path of rejuvenation and renewed purpose.
From the very first interaction, Shannon's warmth and genuine concern for my well-being were palpable. Her compassionate demeanor created a safe space where I felt comfortable sharing my struggles and fears. It was as if she possessed an innate ability to connect with people on a profound level, instantly making me feel understood and valued.
Shannon's guidance extended far beyond the realm of physical fitness. She recognized that my journey towards healing was multidimensional, encompassing not only my body but also my mind and spirit. Through motivational talks, and insightful discussions, she gradually helped me rebuild my self-esteem and confidence.
Her gym became a sanctuary, a place where I could channel my negative emotions into productive energy. The meticulously designed gym pushed me beyond my limits, helping me discover newfound strength both physically and mentally. As I witnessed my body transform, I also observed a shift in my perspective towards life. With each drop of sweat, I was shedding not just pounds, but also the burdens that had been weighing me down.
What truly set Shannon apart was her unwavering commitment to my well-being. She went above and beyond her role as a gym owner, often checking in on me outside of our scheduled sessions. Her genuine concern and guidance were instrumental in helping me navigate the challenges I faced, making me realize that I was not alone on this journey.
Through weeks of hard work, perseverance, and Shannon's steadfast support, I emerged from the darkness that had engulfed me. I had transformed into a version of myself that I had long forgotten – confident, resilient, and filled with a renewed zest for life. Shannon's impact on my life cannot be overstated; she was the catalyst that helped me break free from the chains of despair and embrace the possibilities that lay ahead.
In the end, this gym became much more than a place to exercise. It became a symbol of hope, a testament to the transformative power of human connection and the resilience of the human spirit. To anyone fortunate enough to cross paths with Shannon here, I can only say this....
Read moreUPDATE SINCE PREVIOUS REVIEW:
Immediately after posting the previous review, I received a call from leadership at the establishment. The gentleman was apologetic and explained the many factors that make it important to management that "all" members use their Tapout key tag to sign-in. Something that I was never instructed to do by previous management, nor had/have I seen anyone else swipe a key tag until recent. Nonetheless, the conversation was very helpful and I am grateful that he took the time to call me.
My husband (US Marine veteran) was so excited about this place, chatted with folks there before the equipment was in and the doors opened for business (during the pandemic). He promised to come back to join and he did... signed us both up. He's on the road a lot so he nor I are not in there as often as we should be... I'd rather be outside walking the park but lately it's been too hot! I rang the gym up, talked about the business name change and the slowest period during the day. On the same day, I walked in... worked out. This routine continued for a week before my husband could join me. The day my husband joined me (mind you... while he had been on the road, he's been in this gym more often than I have) we were stopped at the door and asked to provide proof of membership. It kind of ticked me off but immediately I thought that they might be asking everyone for proof of membership... until several "members" entered the gym without an issue.
I'm still baffled by the encounter... was it 🤔 😳 because we both had mixed gray hair and in our mid 50s that they thought we were trying to sneak into a gym to workout! Or, was it that we weren't the typical young buck, that works out here.
This gym is literally across the street from our home. A message from the wise... its the folks who invest in their neighborhood (by paying monthly fees to businesses like yours) that will keep you doors open for a very long time. There was a better tone in which this could have...
Read moreAfter seeing other reviews for the same issue, I thought to share my experience. The problem with this gym is their billing system is very shady. I got a contract where I paid 300 for a year up front, and I noticed they started charging me without my knowing.
I brought this up 3 times, and got refunded 3 times. The front receptionist lady was quite rude and jumped straight to accusing me as a customer of not cancelling in time, however it clearly showed those 3 times that my contract did not come close to expiring, which led to the refunds.
I came back recently through this gym via a 3rd party membership through health insurance, and the same receptionist lady asked me why I cancelled last year. I told her candidly about the miscellaneous charges, and she tried to pin the blame on the customer (me) rudely telling me that I should've cancelled in advance. Even after I explained it hasn't been a full year, she rudely tells me that I don't get my money back anyway.
If it wasn't for the gym offerings, I'd have never come back to this place. Their customer support is sorry and these contracts are clearly not in place as any deal. They're in place to take your money under the table. If you as a manager have to explain this over and over, it's clearly not a good customer offering... No worries now though, because I'm now in control of what I pay out...
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