If I could put 0 stars I would, My recent visit to Wendy's Furniture left me incredibly disappointed and dissatisfied with their products and service. Upon placing an order for a specific set of furniture, I eagerly awaited its arrival, only to be met with a complete mismatch of items. The pieces they delivered were not even close to what I had chosen, and it was evident that they had made a serious mistake in their handling of my order. To make matters worse, the furniture we received was in appalling condition. It was evident that the pieces had been mishandled and poorly packaged during transit. Numerous scratches, dents, and even some broken parts were apparent on the furniture. It was heartbreaking to see the damage on the furniture that I had envisioned using to beautify my home. When we contacted Wendy's Furniture to address the issue, their customer service was far from helpful. They were dismissive of our concerns and unwilling to take responsibility for their mistakes. Instead of offering a prompt resolution, they seemed uninterested and failed to acknowledge the inconvenience they had caused. Dealing with the wrong furniture and broken pieces from Wendy's Furniture was a frustrating and time-consuming experience. It's disheartening to encounter such negligence and lack of professionalism from a store that claims to provide quality products and service. I would strongly caution anyone against shopping at Wendy's Furniture. The stress, frustration, and disappointment I experienced were not worth the trouble. Save yourself the trouble and look for a more reliable and reputable furniture store to make your purchases. Edit: They claim to never “dismiss” they’re customers don’t believe a word they say all they do is steal your money and lie. DONT. EVER. BUY. FROM....
Read moreI originally placed my order in October(and told them i would need it by December) and here it is February and i still do not have my full bedroom set. They lied to me and told me that everything was there except the dresser and mirror so i paid them the $100 delivery fee(which is excessive since i live 20 minutes away) and they only brought and set up the bed because the nightstands also weren’t there! I felt cheated to pay $100 to deliver a bed and that means i would have to pay $100 more for the dresser, mirror and nightstands to be delivered. That’s $200 to deliver a bedroom set!!! Not only that, but I’ve had to call them multiple times to get updates on my remaining furniture when they should’ve been the ones calling me updating me. I’ve been in my place for months without a proper bedroom set and I’m upset about it. I will more than likely be going to pick up my furniture and moving it myself this time because i refuse to pay another $100! If i knew it would take this long, I would’ve ordered from...
Read moreI found this business on Facebook marketplace. I was in desperate need of a new sofa, and I saw the perfect one for me. I contacted the seller, Riley, who immediately responded to my inquiry and answered all of my questions in a timely fashion and professional manner. I went to the store today around noon, and Jessie greeted us right away. I told her that I had spoken with Riley on Facebook and she knew exactly who I was and what sofa I was there to purchase. Jessie made the whole process very easy and was able to get our financing completed without any problems. And the best part? I’m writing this review from my new sofa that was delivered in less than 2 hours after I left the store and I love it!!!! I’m looking into purchasing a new bedroom suit next, and I will definitely be buying it here. Great place, great people and great prices. I recommend Wendy’s for anyone looking for good quality furniture at...
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