Target — Local services in League City

I ordered some Avent bottles online to pick up at this location. This was the only location that had the bottles ready to pick up same day. I drove 30 min to the store and walked to the customer service section for my item. The MANAGER there (skinny white girl with blonde hair and black glasses) asked for my ID. I advised her that i lost it during Harvey but I have a picture of my state ID, the debit card used to purchase the bottles which has my name, and the proof of purchase emails. She refused to give me my item because she “needed” to see the actual ID right in front of her. She asked the store manager over the walkie talkie if she could accept the picture of my ID and the manager responded so rudely saying “NO!! Tell them we need them to have the ID on them!!” I could hear everything she was saying. And then she stops using the walkie talkie and asks me “Did you drive?” I was so thrown off by that question. I said yes and she goes “Wow you’re driving without your ID?” I asked her why the hell she cares and she didn’t say anything back. I then said I wanted to speak to the store manager and she said I couldn’t. I asked why and she just said I couldn’t speak to her and she said she will not give me the baby bottles I had already paid for. I walked out and went back home to look for another form of ID and luckily I found my old state ID which is expired. I went back to the store, put the ID right next to her by her register and she said “Umm are you picking anything up today?” I go “Wow you don’t remember me?” She then read my name on the ID and went to the back to give me my items. She then said “Thank you for bringing your ID back.” I walked out I didn’t say anything at all to her. I was LIVID! I wish I had gotten her name. I was way too mad to think of doing so. HORRIBLE customer service. I definitely will never go back to this location. Same day pick up isn’t worth it if I have to deal with that kind of attitude...

Worst service I have ever received. I tried to return my son's summer clothes to buy clothes for his school year. The person in Customer Service asked me if I returned clothes often, to which I said yes and she responded that they will soon not let me return anything. Who is she to decide that? Then she got upset when she saw the bag of clothes. Did one item with tags still on then did another and she typed in numbers and she tried telling me the item was no longer on their system . Like she just didn’t want to assist me. She asked if I wanted to try the rest of the items I said yes and she told me "read me the numbers." Sorry!! Should I dictate the number to you as if I were your employee ? And the worst of the case, she was the manager! What a disappointment. Don't go to this store. Cher shouldn't be a manager! I'm surprised to see that I found bad reviews of her and she's still working there. After she instructed me to read out the numbers to her basically to go her job I said “ Forget it , I don’t like your attitude.” Target at Dickinson is worse than Walmart!! I did call corporate and submitted a formal complaint. Who knows if...

I don’t mean to be an absolute KAREN but be careful going to Target League City (1801 Gulf Fwy, Dickinson, TX) they like to LIE about their return policy. I was told THREE different return policy dates by three different employees. Which one is it?

I was told originally (BY AN EMPLOYEE) when I bought the Oculus 2 back in the end of November, (11-27) that there was a 90 day return policy, and I thought that was more than enough time to figure out if it was something we’d keep. Every time I played with it, it made me physically nauseous or it gave me a migraine, so I was done. I’ve played with it maybe five times total. When I went to return it this evening, I was told it was a 14 day return policy by the “manager” Bryan, and that I had no leg to stand on at this point. Granted, I didn’t have the receipt, but I called guest services and got it printed at the store. Then I was told by Bryan it was a 30 day policy on returns and they wouldn’t give me a refund, an exchange, OR store credit, which was around 500 dollars.

If you’re looking for an Oculus 2 (256 gb) w/ Resident Evil 4, Richies Plank Experience, etc...