I went in July 1 2025 for hair & makeup for my much anticipated first ever maternity photo shoot!! Hannah was my stylist. My makeup was 10/10. Highly recommended. However, I am absolutely heart broken to say my hair was not done well and not HOW I ASKED it to be done. When I made the appointment, I asked for heat rollers to be used because even though my hair curls & holds fine at home, when I get my hair professionally curled it never holds.
THE OWNER REPLIED SAYING MOST SALONS DONāT HAVE HEAT ROLLERS. I WAS TOLD BOTH TIMES I CALLED THAT HANNAH WOULD BE REMINDED TO BRING IN HEAR ROLLERS. SO NOT ONLY WAS I LIED TO, BUT THE OWNER COULDNāT EVEN BE EMPATHETIC AND APOLOGETIC BUT INSTEAD BLAMED ME FOR NOT ADVOCATING BETTER FOR MYSELF.
The morning of my appointment, I called again to remind them to ask Hannah to BRING IN heat rollers to use on my hair. I requested them a third time when I got to the salon for my appointment. Hannah shrugged it off, saying she believed the āvelcro rollersā would only give me volume and not curl and that she would curl my hair with a curler & pin it for a few minutes to let it set. I trusted the professional, but I should have stood up for myself and insisted on using heat rollers. Within 30 minutes of leaving the salon, the curls were gone. I was absolutely devastated. This maternity photo shoot is obviously a huge deal, once in a lifetime thing, and I just spent $155 (tip included) for great makeup and flat, straight hair. I was so disappointed that my requests were not met. My appointment was scheduled to be three hours long, but it only took two hours if that gives you any idea how much shorter āpinning my hairā took than the heat roller method would have taken. I rushed to Ulta, seeking some sort of last minute option as I was absolutely heart broken that I had just spent so much time & money on my hair that was an absolute fair for such an important event. Ulta curled my hair for $30 and those curls lasted for most of the photo shoot. They also wondered why the salon wouldnāt do what I requested and even said heat rollers is the tried and true method that worked for our mothers and grandmothers, having no idea what Hannah meant by āvelcro rollers that donāt curl your hair.ā Anyways, I made the best of the photo shoot (which was cheaper than the hair & makeup) but having to drive in 3 hours & out 3 more hours and spend hundreds of dollars and take off work etc etc I would have liked to have gotten the hair style I asked THREE TIMES for. Great salon, great makeup, etc but fine hairād girlies whose hair may not hold a curl super well beware š„²
Photo is my hair within 30 minutes of...
Ā Ā Ā Read moreI have been a client of BB for a long time! From the moment you walk in the door they will take excellent care of you. The salon and spa are beautiful. You get that high end Nashville feel right in the heart of Lebanon. My hair and skin needs are 100% taken care of here and I am always a happy client! Heather is my esthetician and LOOK NO FURTHER for your skinās very own guardian angel. She is incredibly knowledgeable and has perfected her craft. I have incredibly sensitive skin and I used to get severe irritation when I would get my brows waxed other places, but NOPE! Not Heather! Flawless brows every time and now I am starting to focus on routine skincare such as facials with her and my skin loves me for it.
And HAIR! Yāall, every stylist in that salon rocks it. They are beautiful inside and out and they make you feel like a million bucks walking out of that salon. They are simply amazing!!! Color, cut, extensions, whatever your heart desires, they got you!
So why are you still sitting and reading this? GO BOOK YOUR...
Ā Ā Ā Read moreI absolutely love this salon. I have a little bit of ābad haircut traumaā So when I moved to this area and needed to find a new salon, I was very intimidated. I went here because they had the best reviews. Immediately upon walking in you can tell this is a salon family. Everyone works so well together and are so supportive of one another. I like being in these types of environments. Each time I have come in I have had a lovely experience. The salon is clean, well lit, and well decorated. The staff all seem excellent at their jobs and from what I have noticed the customers leave happy. I left happy each time I have been. They listen and see your vision, and make it happen. HIGHLY RECOMMEND especially for those who are nervous to try a new place! Macy and another lady whose name was Emma(I think) have cut my hair and they both did phenomenal and made me feel comfortable and confident the whole time. These ladies get it, and I appreciate...
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