GameStorm, Inc. — Local services in Lemont Township

Pricing is the problem here, unfortunately a big problem. *Edit to reply to owner- this all includes the local competitors. AF comics has their starter decks for $16.99….

While the store has a great selection and a good location, their prices literally make you gasp. The tabletop/TCG community prioritizes supporting small businesses, but not at the expense of paying up to twice as much as the big chain stores. Great example, their Lorcana “Starter decks” for the most recent and widely available release are priced at $29-30. Even in other small business/mom&pop comic stores these are $14.99 - $16.99 tops. Now the narrative given here is “we include tax”, but I’ve never seen 76% tax anywhere.

Except the boast packs themselves, all of this places Lorcana is exceptionally high priced.

Love that the place is a hotbed for gamers, lots of deck sleeves/protectors and has an abundance of singles for MTG, but we can’t support these prices in a recession… Target has basic stuff for half the price (new). We kindly bought a boaster pack and the protector case we promised our daughter yesterday, but sadly will never be back. Sometimes you only get one shot to win customers over from competition… today you drove us right back to them. Previous reviews were accurate, we confirm this place is...

I recently visited GameStorm with excitement to explore their Magic the Gathering selection. Unfortunately, my enthusiasm was quickly dampened when I noticed the prices were significantly higher compared to other local stores and online retailers. What's more, the staff seemed completely disinterested in assisting us. While we were browsing, the staff member made four phone calls, barely acknowledging our presence and ignoring our attempts to ask questions or seek recommendations. When we tried to initiate a conversation, they seemed distracted and uninterested in helping us. To make matters worse, the staff member was quite pushy, trying to convince us to purchase specific products we had no interest in. As a customer, I appreciate helpful recommendations, but this felt more like haggling, which made us feel uncomfortable and pressured. Overall, the combination of overpricing, poor customer service, and pushy sales tactics left a sour taste in our mouths. I hope the store considers revising their pricing strategy and training their staff to prioritize customer satisfaction...

I can't say enough good things about this shop and the community but will certainly try! I met my friends there after hearing this was the place to go for Magic. We were all hesitant to make the 30 min drive, but wow I am so glad we did. The inventory is unmatched....they have just about everything. The owner seems super dedicated, very involved, and tries to engage everyone (even though the place was slammed). This was refreshing to see because other shops you walk into either don't greet you or the person working doesn't get up from playing their own game to help you. Every where you looked people were playing magic and seemed to be having a great time. We are relatively new players and did not participate in that night's tournament, but that didn't stop multiple people from offering us help. One player I didn't even know even gave me FREE cards to help my deck and I greatly appreciated that! We met some new friends/players, learned new deck strategies, got some rulings questions ironed out, and were able to get 100% of the singles we asked for. Can't...