Goodwill Store & Donation Center — Local services in Lemoyne

I have never experienced someone so rude as I did twice in two weeks when dropping donations off at this location. The first time I said, "Hello" and got no response and his attitude while he took my stuff seemed irritated and rude. I thought maybe he was having a bad day, so I let it go. As he was walking away, I asked for a donation slip and he stopped and stared at me. He didn't say a word, he just stared at me with fury in his eyes. He handed me a slip and I asked him if he was ok? He said no and I told him I was sorry for that and went about my business. I went in today with some really nice fall house decor. He was there waiting-same guy. So I said hello and he said hey and I thought, Ok. He seems better today. So I handed him the fall decorations that used to be my mothers and have been kept nicely in boxes and said, "I have some nice fall decorations here" and he responded with, ""These are trash." Now I realize that he doesn't know me and the people reading this probably don't know me but I am here to tell you that my mother did not buy anything cheap. She shopped at Macys and places like Macys. So to say the items were trash were a complete insult. I stopped as if he had gut-punched me. "Excuse ME?" I said. He repeats that they are trash and I blew my top. "You are the rudest person I have ever met in my life! Why would you say that? These things aren't trash. They will sell in the store! People will want them!" to which he replied that it wasn't the right time of year and they will sit around. Today is August 2. The stores are FULL of Autumn decorations. I told him I will not give this store any more of my items and I left. I drove directly to Community Aid where a very nice gentleman helped got my stuff and told me to have a great day. I will be donating to community aid from now on. Btw, I phoned this store and the manager's voice mailbox had a very unprofessional outgoing message and they never...

I used to love going here, but as of the past few months it’s becoming horrible. I’m not sure why the prices have become so high, but it’s truly sad. Seeing an item brand new with tags and this store is asking the same amount and in some cases even MORE than the price on the tag. Seeing shoes, purses, household items…. All falling apart, ripped up, stained, dirty, and broken being sold for prices that will blow your mind. Heaven forbid anything is name brand because you’ll pay, $10, $20, $30 or even more than you would have in the past for that same item found in a Goodwill. You should be ashamed of yourselves. The items are donated to you and the money that is made is complete profit. Those that used to shop here because it’s what they could afford no longer can. It’s a real shame. And if your item doesn’t have a sticker on it, they refuse to sell it to you. I’m not sure who created that policy, but it’s just about the dumbest thing I’ve ever heard. Oh, and if it DOES have a tag, but doesn’t scan in their system, they won’t sell it to you then either. It’s not what it used to be and again, it’s a shame. So, if anyone knows any good shelters I can donate my things to, let me know. This place doesn’t deserve anymore donations from this community. They’re...

I went to donate a bunch of things today and I had the worst experience I’ve ever had at a Goodwill or retail store in general. First, I pulled in behind another vehicle that was unloading donations and I began to take bags out of my car and was yelled at by the employee that I can’t unload until the other car is done. Once I pulled up after the car left, I started unloading and handing the man bags. He wouldn’t take one item (metal basket/plant hanger that hangs from the ceiling) and said “nah, we ain’t doing this..that ain’t nothin” and made me put it back In my car. Then I went to grab a tote bag that had breakables in it and he said again “we ain’t doing this” and reached into the car to take out more donations along with the tote…I guess I was moving too slowly or not handing him enough items. He hastily put boxes with breakables and glass items in the bin..I would guess a lot of things broke in the process. Then I left without a receipt or a word from the male employee. I didn’t catch his name but I will never go back to this goodwill again…I’m still not sure what the problem even was. I don’t recommend going here and definitely would not donate to this location unless you want to leave...