Cato Fashions — Local services in Lewisville

On Tuesday April 19th approx 11am went to purchase a blouse and a to refund previous item purchased. Shelly’s attitude is super nasty no respect for customers nor her her employer Catos. She asked me to exchange instead of refund I said buying blouse for someone else .. she rudely huffed and puffed and let another sales associate take care of me..Shelly continued to throw things and act rudely I ask her why her actions ? Then she started raising her voice and arguing with me and said I don’t have to give you a refund !!! I asked for Mgr number I called standing at the register and the manager called her on the phone and demanded my refund now. I am 52 years old and if she don’t respect me then I know she don’t respect her MOMA!!!! Don’t shop here horrible customer service all of them .. spending my hard earn...

I love this store. I know every time I walk in there that I can find something that is going to fit me and look great on me. All of the sales ladies are very helpful and greet you with a smile. They love to talk to you about what you found and what looks good on you. If you can’t find something you want, they’ll look it up for you on their website and order it if you want it. I’ve been shopping here for the last couple of years and even though I’ve gone from the plus size section now to the regular size section, I still find a ton of clothes for affordable prices. Love...

It has been a while since I have been to Cato Fashions, and I am glad I visited the location in Flower Mound. When I walked in the store both ladies greeted me and asked if I needed help with anything if it was not in stock in the store they could order whatever I need online. Like always, there is always a variety of clothing options and a new spring line, I was shopping for my graduation. My daughter stated something I needed to do at the counter and the associate added a couple suggestions as well and then congratulated me on accomplishments. The sales...