I've had one other experience at a cell phone repair place and it was AWFUL, so walking into this place, I was already skeptical. But I told Sam about the issue I was having with my phone, the problem was the charging port. The phone wouldn't charge unless the charger was put in very carefully, left in a specific position, completely untouched, turned off and even then it would charge verrrrrrry slowly. After we figured out the model number of my phone, he told me that he would order the part for me, and the cost of everything would be $65. I have a Sony Xperia. I called Sony and because I was 5 weeks outside of my warranty, to repair my phone, they wanted $120 and I wouldn't have a phone for 14 business days. The part came in not even 2 full days later, Sam called me immediately after receiving it. I dropped my phone off at 2pm. He was done fixing it 90 minutes later. My phone now works like new. HiTech Wireless and it's owner are the epitome of professionalism and exquisite customer service. If you want someone to do a job efficiently, quickly and for a reasonable price, go see Sam. I wish I'd gone to see him the first time I needed my phone...
Read moreI wouldn't recommend. They did an ok job. I had them replace my screen and volume buttons on my Iphone 10 xs after it was dropped in pool. When I picked it up, it seemed to work as expected and after 1 week it still works for the most part. At random times the screen goes white in which I just put phone to sleep and its back. Other times the screen zooms way in and I have to turn phone off and back on. Also sometimes the screen just does what it wants, turns off what I'm watching or opens up random apps. So yes better then it was which wasn't working but I think I would of rather have spent the extra money and had Apple do it right. Also my battery life is 1/3 of what it was. I don't know if they did something to the original battery or the after market parts they put in the phone drain the battery way faster then designed. I...
Read moreWow! Talk about service! I’m always super wary about these “phone repair” places but I needed my Samsung phone screen repaired and wanted to call around for the best deals.
Hitech Wireless is new to the area (they moved from their 7-year Coppell brick and mortar) and when I called, they offered me prices at LEAST 1/4 LESS than everyone else!! On top of that, the owner even offered to pick up and drop off my phone! I ended up visiting them at the store in Music City Mall (upstairs across from the food court) and I was beyond impressed by the repair, their knowledge AND their service! These people are truly genuinely caring and wonderful!
They went above and beyond for me and I paid wayy less for the repair! I will be telling...
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