Batteries Plus Phone Repair — Local services in Liberty

I came in with a cracked screen with nothing wrong with my display just got tired of looking at a cracked screen and them saying it would be an easy fix and it was messed up worse after they had handed it to me while I was in their store. After three days of not having my phone they then decided to suggest the option of sending it to Wisconsin which they should’ve done if they messed it up the first but decided to have me wait then when their techs there couldn’t figure it out the only good thing they did was buy me a new phone after messing it up. The only good thing about this place was a person who worked at corporate whose name was Jenny who helped me calm down and get...

I’m not a person to ever complain but unfortunately my experience was less than stellar. Took almost four hours for the screen to be replaced on my phone. While in the store they have you do a quick functionality test of the repair, once you sign the form, you accept the phone as is. My screen no longer shuts off while taking a phone call, so while you talk on the phone, you inadvertently hang up or do other functions. There is a lack of sensitivity with some of the areas on the screen. Pretty...

Walked in the door with no appointment, feeling frantic because I use my phone for work and have a lot to do today. I was warmly greeted and immediately assisted. Not only did they solve the issue with my charging port, they did not charge me as it was “an easy, quick fix” - WOW! That’s some great customer service! Then, they gave me some advice on a couple other questions I had. I highly recommend this business and will definitely be back! Friendly, knowledgeable, great service...