Office Depot — Local services in Lincoln

I recently visited your store to tackle a rather daunting project—scanning a massive number of documents—and I want to express my profound gratitude for the exceptional service I received. Although I only caught Jeremy and Deina’s names, every single employee who assisted me was incredibly friendly, accommodating, and patient. Their willingness to help me navigate the self-service copiers, even with thousands of pages to scan, made an otherwise overwhelming task feel manageable.

I cannot thank Jeremy enough for going above and beyond to speed up the scanning process. He was proactive, resourceful, and genuinely eager to make sure everything went smoothly. Deina, too, was outstanding—she always made herself available to answer questions, offer helpful tips, and ensure I felt supported. In fact, everyone working there had a positive, can-do attitude that made a considerable difference.

Ultimately, I decided to call it a day after four or five hours and purchased a printer that will better handle my enormous quantity of documents at home. Even though I didn’t get to scan as many files as I had hoped (due to my own poor planning), the experience was still incredibly positive. The friendly banter, the warm conversations, and the genuine kindness I encountered turned a potentially stressful undertaking into a surprisingly uplifting one.

Thank you for making an emotionally difficult task a little easier. The support and enthusiasm from your team will stay with me, and I look forward to returning for any future office needs. Your employees truly exemplify what top-notch customer...

This is the review I promised the guys in the print area that I would post. I had a music book which I wanted the binding trimmed off and three-hole punched (drilled). My parents owned a print shop so I spent my youth working in bindery and know exactly how it is done. It takes less than a minute for each step so less than 5 minutes total, including my paying for it. But no, they work strictly on a first-in, first-out basis and the earliest they could have it ready would be in TWO DAYS. I even spoke with the manager who came over probably after he heard the shock in my voice as I was talking to the first guy. They told me The Bindery Person was at lunch, but the manager conceded that he knew how to run the cutter and drill so could complete my order himself but he flat refused to do it. Since The Bindery Person was at lunch, no one was doing anything on any of the jobs they had in-house so their doing my order would not have delayed anyone else's order. Had my order required 20 minutes to complete, I would have understood adding it to their queue and waiting my turn. But something that takes less than 5 minutes they should be able to do on the spot if they have someone capable of doing it and the machines availalbe. Just unbelievable! If you like dealing with employees who blindly follow arbitrary rules that make no sense whatsoever, I highly recommend Office Depot! This is not the first time I've had this type of issue with their employees, but it will be the last as I have no plans to ever go...

I am sitting outside an office Depot after trying to get in twice. The store hours still say that they're open from 8:00 a.m. in the morning. It is now 9:15 a.m. . I tried the door just after 9:00 and it was locked. There was a person sitting in a car in the parking lot that I later noticed unlock the door and go in. I tried again to go in, door is locked. I have tried three times to call but nobody will answer. If you're not open please put a sign on the door that says you are not open. If you have changed your hours please put a sign on the door that says you have changed your hours. If you're too lazy to answer the phone please put a sign on the door that says you are too lazy to answer the phone. Your lack of signage and assistance has sent me to find my office needs elsewhere.

Before leaving I tried calling one more time. After a long period of rain somebody finally picked up. It was the woman who was sitting in the car, who saw me go up to the door, and saw me go back to my car. She stated that the store does not open till 10:00 today. When I mentioned she should have a sign on the door she just dated that somebody forgot. As I asked her why she did not tell me they open at 10:00 as I walked past her car to go back to mine she hung up on me! Really, is this how you do business! Very,...