Dress 2 Impress - Bridal & Formal Boutique — Local services in Linwood

(To piggy back on Shannon Taylor’s post) Hello, Bride’s (Shannon Taylor) sister here. As much as the credit to the store and invitation back was in good faith, the constant calling and emails to take the review down, shows that you cared more about saving face than the horrible experience my sister had. This was her first dress appointment and it was an intense experience being that she had never tried on dresses before. When we arrived, we wanted to help look for dresses so we began just taking a peek and the stylist immediately shut us down to say the number rule is never touch the dresses, which I understand, but it felt like we were shamed a little when looking and I wish that had been told to us before we even got upstairs because normally looking for dresses for the bride is allowed. Her constantly being asked for them to ask her the “question” felt very pushy and like she needed to second guess her intuition of taking a night to think about it. I could read the hesitation on my sisters face and when I brought it up, there was silence and a side eye look from the stylist which made all of us feel uncomfortable to advocate for sisters hesitations. We also did not appreciate hearing that she was cornered in the dressing room by someone other than her consultant and told to not listen to her family and listen to her heart, that felt like an intimidation tactic to try to get her to say yes even when she was saying she never makes decisions on whim. We were also not given any information on what the dresses cost until my sister had to ask at the end of the appointment. How is she supposed to say yes to a dress that she does not even know the price of? When we were getting ready to leave, we were not given instructions on where to go and were kind of left just standing in the dress area. My sisters first dress experience should have been lighthearted and exciting, but she left feeling defeated, unhappy, and disappointed, which is not something she should ever feel through this process. Working in bridal, it should never be always about making the sale because the stylist definitely made it seem like making a high paying sale was all that mattered and that my sisters feelings and experience was completely tainted by that. You should be building uplifting relationships with your customers, not burning the bridge if she couldn’t say yes in the moment. If our experience hadn’t been this way, she might have been back to say yes, but clearly not saying yes the first time made you treat...

I went to a few other places before i came here and i was feeling lost . All the dresses i tried on looked terrible on me. When i walked into Dress 2 Impress i didnt really know what to do. Everyone there was very kind and helpful . Sara came up to me and started asking me about what kind of dress i wanted . I told her how i was having such a hard time finding a dress that looked good on my type . My main problem is that i have a very small chest . When i say small i mean if fisher price made bras thats what i would wear . Sara listened to me and helped me pick out a few dresses that i thought were nice but then she grabbed one and said " i know you said this isnt your style but would you mind trying this one on just for fun" so i did . when i came out in the dress sara picked out everyone said that was the one . my mother started crying so i knew this was the dress . i myself fell in love with the dress . the only problem was of course the top but patty and sara told me that i didnt have to worry because violet would take care of everything that she was the fairy god mother of dresses . When it was time to come in for the fitting i was feeling very insecure and with the wedding only two weeks away i was feeling the pressure . my emotions got the best of me and a few tears started to come out . Sara was amazing she told me that i needed to breathe and that everything would be ok and that i would look beautiful on my wedding day . I dont know what i would have done without her pep talk she knew exactly what to say . when i tried on my dress at my last fitting it looked beautiful . Violet truly is the fairy god mother of wedding dresses . i didnt have the chest to fill out the dress so she built me one. It might sound easy to do but i assure you it is not . She put so much hard work and love into making that dress look perfect for me and it definitely showed . My dress looked amazing i just wish the guys got their suits here as well but they didnt . they went to mens wearhouse and everything that could go wrong went wrong but thats another story . Dress 2 Impress is the perfect place to go for just about anything because they actually care about you and your...

I am a plus size bride currently and did not think I would enjoy wedding dress shopping. I recently got the gastric sleeve and have been losing weight, but I still did not feel confident. 2 days before my appointment at Dress2Impress, I cancelled via message as I did not know if this store had plus size options and did not want to feel embarrassed. Yamira, a bridal stylist at Dress2Impress, called me on Friday to ask about the cancellation and I told her I did not know if they carried plus size options and Yamira was amazing at making me feel secure in the knowledge they could help me find my dress. She was so sweet and accepting on the phone that I rebooked my appointment for Saturday. Saturday comes and I am so nervous I felt sick. My mom, man of honor, and I walked in and were greeted by Yamira and another super sweet stylist. They could tell I was nervous right away but wow were they just so nice and welcoming! The upstairs where you try on the wedding dresses is phenomenal and they put on really nice music. I was brought 3 dresses to try on, and the first dress was magical, it fit me like a glove and I was shocked because I did not think any dress would fit me. Yamira and the other stylist helped me into so many dresses to make me feel comfortable and look my best. At the end, I was stuck on two dresses but Yamira suggested putting on a veil and she even braided my hair to see what everything would look like all together. I picked a dress I never knew would look so good on me and a dress I never thought I would be comfortable in but Yamira made me feel the most confident I have ever felt inside a clothing store. I cried when I said yes because I found the dress, but also because I was made to feel beautiful. I am so appreciative of Yamira and the kindess she showed me. I would recommend every bride, bridesmaid, groom, mother of the bride, or someone looking for a prom dress to visit Dress2Impress because there will be no regrets! Thank you...