If you feel like paying a lot of money for a bad job then I highly recommend this place! I went in for a fill my first-time after reading good reviews and unfortunately my experience was not good at all. I paid $130 for nails that hurt and a nail that broke a week after. When I went back to get it fixed the guy that did my nails wasn't in so the lady asked if I could come back later. I changed my schedule twice and rescheduled my clients twice in order to come back only to receive a phone call an hour later from the girl to tell me the guy that did my nails won't be in and she'll fix it for me. Why couldn't she do so the first time I was there? When I went back I got yelled at that somehow the bad job was my fault and the nail broke bc I hit something. I hit nothing. The nail broke out of nowhere. Then I got attitude about not calling and just walking in, in addition to being questioned why I didn't call and that 10 days passed so no refund. Mind you they are closed on Tuesday. I was in for a fill on Sunday afternoon. The nail broke on Monday morning. I was working all day, Tuesday they are closed and Wednesday I went in. I send them a message on Friday asking for a partial refund and of course no answer. So if you are looking to spend over $100 on your nails, get yelled at, waste your time going back and forth because of poor communication, this is the place for you! Let me add that when I went back the second time for the girl to fix my nail she started to do a fill. I explained to her that I need a new nail not a fill as it broke and received attitude about that as well. One big headache, painful nails and $130 completely wasted. I have never paid so much for nails only to end up with this. Very disappointing. Save your money and time and stay away from this place.
Oh and just to show how unprofessional they are, they posted a photo and reel of my nails on their IG (looks beautiful unfortunately that isn't reality) I commented on it with what I wrote here and guess what? They blocked me.
As a business owner myself, I seriously don't know how places like this get away with such service. Absolutely disgusting to fool people with "pretty pictures/reels" and not take accountability for a shitty job. Shame on you for taking so much money, not being honest and not even having the...
Read moreThis place deserves NEGATIVE STARS! Think twice before coming here. For a $200+ gel FILL (NOT FULL SET), with simple nail design on 4 nails ONLY, they guy will scream at you at the TOP OF HIS LUNGS with other clients in the salon, embarrass you, and have you running out of there in tears!!!! And it's not easy to make me cry. This was my second time there and the first time I made an appointment, I told them over the phone that it was for a gel fill and that I wanted a nail design on 2 fingers. I also told them that I was highly allergic to acrylic. They said "no problem, come in". When I came in the first time, the guy was very rude to another client he was working on (that should have been a clue), because she was being "very distracting) and when he was done with her nail design, he told her "Never to come back again " even though she paid $450 for the nail design. When Katie was done with my fill and it was time for him to do my nail design, he told me it was "too late" because the other client took too much time and he would do it next time. All I had to do was tell them in advance that I want design. That is exactly what I did this time and was VERY SPECIFIC on the phone with what I wanted. When I came in, Katie started on my gel fill and when she was just about done and it was time for the design, I showed him a picture of the design that I wanted and he went BALLISTIC! He started screaming that the "leopard print" design that I wanted would take too much time and he has another client coming in! He was SCREAMING AT THE TOP OF HIS LUNGS that it's MY FAULT because I didn't send him a picture in advance!!! I reminded him that I was VERY specific over the phone and Katie repeated back to me what I wanted and booked my appointment. If they would have told me to send a picture, I would have texted ot to them right away. He continued screaming that he works with "celebrities" that pay him $350+ for DESIGN ONLY and he doest have time for ME while pointing his finger in my face. I couldn't wait to RUN out of there in tears and shear embarrassment. Think twice before coming here...
Read moreI recently moved to Studio City and I was trying to find a new nail salon close to my house and one that was not as expensive as another salon I had recently visited. It turned out to be a mistake... you clearly get what you pay for. I'd like to start with the only positive - the people that work there were all very nice. But I should've trusted my instincts, because it was very difficult to even secure an appointment over the phone. And I have to say this was the most painful, messiest, and worse gel manicure and pedicure I have ever had. And I have been to many different establishments in Los Angeles and Orange County so that's saying a lot. I'm also someone who rarely writes reviews and almost never speaks up, but I don't want anyone else to have the experience that I had. When the technician was removing my gel from my previous manicure, she was using the electric file which got so hot that I had to tell her multiple times that it was painful and burning my nails. She went so deep that the tops of my nails were worn down, and red. She also cut my skin around my nails several times with the electric file. When she filed my nails they all looked like different shapes, some pointier, some rounder and the "point" was off center on several of them. She told me that I needed to put my nails in the UV light two or three times for each coat of gel. I've never had any other nail salon ask me to put them in so many times to make sure they're dry. Every coat was messier than the last. I finally just gave up on trying to ask her to make adjustments. My pedicure wasn't any better, it was also painful, there was no massage, just callous remover, which I had to ask for... And I could've done a better job painting my toenails myself. It all felt like a waste of time and money. And it wasn't cheap... it was $92 plus tip. Easy to say that it was my first and last time...
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