Greetings everyone.
Allow me to say that it has taken me several years to finally bring myself to write this letter after being encouraged to do so by a medical professional.
I had the absolute worst experience of my entire life at USC with Dr. Namir Katkhouda doing a failed sleeve surgery.
I felt like an object and used after I had the surgery and could not get the necessary after care needed to help me lose weight and keep it off.
There was dissension and a lot of tension in his office and the staff seemed afraid of him and one woman told me on the elevator that she was thrilled not to be working with him anymore when I got the surgery and complained about the process after an appointment had been cancelled for the aftercare when I drove from Woodland Hills to get there.
He is the most arrogant and self centered doctor I have ever met in my life and he left the room and allowed the students to close me up after the surgery (actually told to me by one of the students)
I would have never agreed to this but the hospital refused to let me see the paperwork I was signing and told me I had to sign everything on a device and that they would give me copies AFTER I signed everything.
This should be against the law. A patient should be able to read what he or she is signing.
I always cross out the part where students are allowed in the room but I could not do that.
The students WERE in the room during the surgery and they left air in me and I woke up feeling like I was having a heart attack belching for at least an hour.
I could not get one single appointment with the nutritionist without being misled or having the appointment cancelled on two occasions when I got there.
When I called the hospital administrator to complain about what happened he suggested I have a revision surgery and try again.
I've been called by Katkhouda's marketing staff to help promote him to lure other patients to him and I was disgusted to say the least.
The surgery failed and if I could do it again I would have NEVER gone to USC or to him. It's very difficult to see people that I know who have had the surgery at other facilities have success knowing I made a poor choice in believing the USC could do a good job.
PLEASE look for other options. Don't make the same mistake I did by going to USC or using...
Read moreI had a very bad experience having to deal with the Stephanie (Dr. Katkhouda’s Patient Coordinator), from the first in counter to obtain my appointment. During the period of waiting for 3 weeks Stephanie made it clear that I would wait regardless how sick or if other doctors call Dr. Katkhouda to talk about my current condition. At one point I had to ask another staff member to assist me and Stephanie made it clear that she knew I had placed that call. She stated I had called the nurse and I told her yes. I’m in very much pain and needed help to get in to see Dr. Katkouda. However, it turned out to be a mistake. All my doctors’ and insurance authorization that had been submitted Stephanie would deny receiving them. I had to request them to resend everything to the fax number that Stephanie would have easier access to. However, when I did go to my appointment I felt that everything I had submitted held no value as Dr. Katkhouda actions spoke very loud. First he kept asking me “what was I doing there” I explained the reason for my visit however, he kept telling me that he could not help me. I explained my 3month experience with my current condition. Dr Katkhouda said he couldn’t help me and was so very harsh with me. Dr. Katkhouda told me to go back to the Dr. that had send me to him. With my 25 year experience working with Emergency and Clinic setting patients I have never experience any doctor had ever acted or treated someone so harshly and uncaring to me regardless of how sick I really am. Dr. Katkhouda did refer me out to the proper Dr. now I’m in waiting again for another appointment to be made. My experience with Dr. Kathoulda and his staff in 2013, when Dr. Katkhouda performed an extensive surgery, could never be compared to the service I receive on October 31, 2019 at 1pm. I’m so very disappointed the lack of cooperation and concern that Stephanie’s and Dr.Katkhouda’s experessed. . I hope and pray that no one else is...
Read moreWhen we're born into this world we are in a Doctors hands from that moment on. I have met and received treatment from many Dr’s and for various medical reasons. In my life there has been one that I will never forget and today I’d like to take a moment to express my sincerest appreciation. I was referred to Dr. Namir Katkhouda about two years ago. It was a scary time for me because of what I was going through with my health. All I can say is from the moment we shook hands and I looked at him...I felt safe. He explained in detail how he could help me and what needed to be done to get me better. He took his time reassuring me and making sure I had no doubts or questions regarding the gastric sleeve surgery. I left his office that day feeling so much better knowing I was in his hands. I never felt that I needed to google him or check to see how many stars he was rated. It was something I felt and I was right. Today, Im so much healthier and happier. I’ve lost 100 lbs. Thank you Dr Katkhouda for everything. The calls YOU personally returned after hours and on weekends. Thank you, your team and staff for everything. I want you all to know that nothing was unnoticed. I’m so grateful...words...
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