Happy Town — Local services in Los Angeles

What can I say other than these people are heartless! My son’s 4th birthday was booked at this playground yesterday and due to the location being in a yellow “Evacuation Warning Zone” I felt uncomfortable and unsafe both for my family and my guests to be there. I called them explaining the situation but the owner was just flat out mean and rude! She thought I was delusional and said that since I am the one canceling and they are open for business, than I would not be able to receive my deposit back! She couldn’t understand that this was an exception to their policy since a natural disaster was approaching and people feel unsafe to be so close to the fire! She told me the deposit covered the cost of goodie bags they had ordered. I said sure but since my deposit paid for goodie bags for MY party could I please have the goodie bags for the children you made so I could give them to the kids who will be coming to my house for the party instead. SHE TOLD ME NO! Those goodie bags are probably worth $1-$5 and they are intended to make children happy and she told me “NO” as a punishment for canceling! I am actually so glad I did have my son’s party there because this demonstrated the type of business they run. Money hungry! Rude! Heartless! I am attaching photos so you can see their location (blue circle) and their proximity to the Palisades fire! To keep goodie bags intended for kids that MY DEPOSIT paid for is ruthless! I’ll make sure my friends know to never bring their kids here. Zero...

This place is amazing! We had our kids birthday here, this place is perfectly big enough for 26 kids and about 30 adults. It was more than enough space for all the kids to play and a lot of sitting area for all the adults. Communication is great, we had every detail discussed before having the event, I knew exactly what to expect and I was provided with everything for the kids table that looked so cool, including party favors. I was so happy they provided party favors because you know how it is to get that prepared. One of the girls came in earlier to let me in to start decorating, we literally got help with everything we needed while preparing. Really clean place that looks so cool. Guests started arriving, the two girls there were meeting everyone, showing where to put the gifts, took flowers to put in water. It was so much fun! Kids were all around, the slide was fun, overall it is a really fun place for kids! And they have the cotton candy machine, you know how much kids love it! Loved the time here and appreciate you guys making it so memorable...

This past Saturday, I took my son to an indoor playground in Encino, which was fantastic! He played for 2.5 hours, enjoying the climbing structures, slides, and ball pit. The space was clean, not too crowded, and had plenty of seating for parents. Parking was convenient, with 4-hour validation and direct access from the lot. I highly recommend it for a fun,...