
I flew to LA with my mother and family friend to find my dream dress and made appointments at major couture bridal salons with a budget of $15-20,000-USD. After spending the day in appointments at Monique Lhuillier and Galia Lahav (both excellent), I was still striking out on finding my dream dress. My lovely bridal stylist at Galia Lahav recommended Jaxon James to me based on the dress I was describing and he told me there was a line they carried called Nicole + Felicia that was hitting on everything I wanted. We hurriedly called the salon and drove down the road to go there as they were closing in 2 hours and my flight was leaving the next day. The bridal stylist greeted us very kindly and let us know they were fully committed with appointments which I understood completely (had I known this place existed, I would have made the appointment). She said if they had a window of time that they would squeeze me in and so we thought we would look around/wait and hopefully get in to try some dresses on. Luckily, Gabriela came around the corner and said she had the time and took me immediately! The staff was so fast and welcoming to set us up with a space, refreshments, and a cute welcome sign with my name on it in a matter of seconds! As it turns out, the FIRST dress I tried on from the Nicole + Felicia line ended up being MY DREAM DRESS!! I said āyesā so fast that she said it was one of her quickest sales ever! Haha! The best part is that my dress came in WAY UNDER BUDGET!!! I couldnāt believe it. Gabriela was so kind in taking me in and helping me get my complete bridal look. She was very thorough when it came to measurements and explaining the entire process to me. The rest of the staff were all very friendly. The fitting rooms were spacious and the lighting and mirrors were excellent (trust me - this is a BIG plus and some places donāt have it right). I am looking forward to going back to try my dress on for alterations and seeing Gabriela and the staff again!
5 stars for Gabriela!! āļø This place is a hidden gem. š
I will recommend Jaxon James and Gabriela to all brides that I know.
PS - I definitely recommend making an appointment here, or anywhere, in advance. My situation just so happened to be different since I did not know they existed and was only in town for 2 days and told to go try. I am very appreciate of them being so welcoming and accommodating knowing that I had not made an...
Ā Ā Ā Read moreA Truly Special Experience!
I can't express enough how grateful I am for the exceptional service provided by Bronte during my daughterās wedding dress shopping experience at Jaxon James. From the moment we arrived, Bronte's warm and welcoming disposition set the perfect tone for what turned out to be a truly special day. Her sweet demeanor and genuine enthusiasm for helping us made the entire experience fantastic. Bronte took the time to listen to our ideas and preferences, ensuring that we felt supported without any sense of pressure. It was clear that her priority was our happiness, and she expertly guided us through the selection process, providing invaluable insights and encouragement along the way. One of the standout aspects of our visit was Bronte's unwavering commitment to customer satisfaction. She reassured us that we could reach out to her with any questions at any time, which really alleviated any lingering stress we had about making the right decision. Additionally, even when she knew we had more appointments scheduled, she walked us out with a big smile, genuinely celebrating our journey together. Thanks to Bronte's dedication and outstanding service, my daughter found the perfect wedding dress at Jaxon James. Her influence undoubtedly helped us make such an important decision with confidence and joy. I wholeheartedly recommend this boutique to anyone looking for a unique and memorable dress-shopping experience. Thank you, Bronte, for making this milestone day...
Ā Ā Ā Read moreThere are so many incredible things to say about the Jaxon James experience! I bought my wedding dress here in April 2024 and am SO HAPPY with the whole process.
From my initial appointment, I was first amazed by the beautiful selection of dresses and the kind energy of the team. I was never rushed and it never felt like someone was trying to sell me. The stylist, Dina, helping me brought so much joy to the day. At the end of my appointment, Dina wrote down notes of everything I loved stylistically so I could take that info to my next appointments with other bridal shops (!!!) just so I would be prepared and find the dress of my dreams. It was such an honest, genuine moment that I recommend Jaxon James to anyone.
Needless to say, I did not have the same pleasant experience other places and ended up buying an Eisen Stein gown and Anne Barge veil from Dina / Jaxon James.
What amazed me most was that the incredible experience didnāt end with the sale. Every time I came back for dress arrival appointments, alterations, and more - the experience was just as lovely. Full on hugs and celebration from everyone I encountered!! Shoutout to their broader team: Casey, Coco and the most amazing alterations visionary Natalya.
With all the stress of being a bride, my time and experience with Jaxon James is a part of the journey Iāve genuinely come to cherish.
Thank you so much, Dina and team, for being...
Ā Ā Ā Read more