Let's Relax — Local services in Los Angeles

Be cautious — they pressure you for tips. After a massage that was average in quality, they started demanding tips. I said I wanted to leave $11, which I consider fair, especially given that tips should be the client’s choice, not something forced. They insisted I leave more and also added a $3 card payment fee and they said they will still have this commission even for Zelle, which is ridiculous.

Here’s how the scheme works: after the massage, you come to the lobby where your masseuse stands alongside the receptionist to increase psychological pressure. They don’t let you complete the transaction yourself but instead take your card and ask how much you want to leave for tips. Then, they start pushing for a higher amount, playing on guilt and trying you to feel uncomfortable.

This behavior is unacceptable for a business, and it ruins the experience after the massage. I will not be returning here.

Adding the picture to proof that it’s not a...

I had the exact same experience as previous reviewer Lola R. The shaming, psychological intimidation, guilt, etc. I had a 60 min. massage and the massage therapist was good. I added a little higher than 15% tip but I was shook down into giving 30% which was OUTRAGEOUS. She was good but not that good. They didn't do business like that before, so it makes me wonder whether they are paying the massage therapists less and forcing customers to pick up the slack. I don't like being shook down. It's a shady way of doing business. I don't go there anymore. I did the same thing to two massage places I used to go to. They were legit, but then they started to intimidate customers by up selling services and aggressively demanding higher tips. More and more massage places are doing this following the business tactics of sleezy massage parlors. It's sad because this establishment is...

I would give it more stars, but I found out how rude the staff can be. I arrived on time for my appointment, but they brought me in almost 10 minutes late. The person that did my massage cut it short and I know because I was keeping track of time. However, I brought this to the attention of the lady at the front desk. She just dismissed it without any acknowledgement whatsoever. I didn't tip my masseuse much because of the fact she brought me In the room late and was very dismissive. I was disappointed. Also, the lady at the front desk got upset because I didn't tip much, but there was no need to take it personal. They're turning away good people who just want to relax and have a good experience. By the way, I asked the lady at the front desk for thanks, and she just threw the money in on the table carelessly. Not...