Make Asobi — Local services in Los Angeles

I wish I could give 0 Stars. Beware of this rip off store. My 60 year old mother went there and got ripped off badly. They sold her a REFA Carat for $320.00 when she came home to show us we searched online and found the same devise for $100.00. She went back to the store the very next morning (less than 18 hours after sell) and was rudely greeted. She was told that there are no returns or exchanges (which no one mentioned the day before) She begged for them to take it back as she does not have the money to waste, but was just ignored. My mother called me crying from the store and asked me for my help to talk to them. I called and asked for the owner and was told she wasn't there and I could not have the name. I said I wanted the name so I could call back for her but she said she wasn't allowed to give out the owners name and hung up. How could you treat an elderly woman this way? Especially around Christmas time? My mother is absolutely horrified and feels taken...

I don't get the review about the $300.00 appliance. If she doesn't have money to waste aka can't afford a $300.00 appliance then why did she buy it? It seems she could afford it fine until she found it for cheaper online. No returns is common in Japanese stores as there are no return policies in most shops in Japan, and it is clearly written at the counter. Plus, 'I want to return this item because I found it cheaper elsewhere' isn't a good reason to return....at least if it was broken that would be a good sob story but of course buying Japanese things in America is 3 times the price as buying it in Japan or online from Japan. Import, shipping....all these things are expensive. If you don't want to pay premium then buy on Rakuten but the store did not 'rob' anyone- they sell an item for a price and your mom bought it at that price. If she did not want to spend that price for that item, she didn't have to, and she could have researched cheaper options...

Do not buy from here as they have defective products. My family had bought 1 nail file set months ago and came back and bought 2 more two nights ago. But I opened mine and the case had a full stabbed crack on the front. We came back tonight to ask to exchange for another nail file set and worker refused, called her manager Jasmine and the manager rudely told us she won't exchange something from 2 weeks ago and that we had bought it at half price, neither of which were true since we paid in full and in cash and didn't get a receipt! I came back and asked for the manager's name and the girl at the register was back on her work phone talking and laughing rudely as well still. We are so disgusted with their nasty customer service and urge everyone to never buy and never support this store to get them out of our...