Ubatuba Açaí - North Hollywood — Local services in Los Angeles

I don’t understand why Uba always wants you to eat soggy granola. Why can’t they put it on the side? I understand everything else since it’s unlimited toppings but can’t they give a small portion of one granola on side for those of us that can’t eat the whole bowl in one sitting and don’t want soggy granola and don’t want to not get it :( decided to just get a drink and will wait to get my bowl from movita

• I appreciate a reply, but trying to justify why you can’t put the granola on the side. It’s just absolutely ridiculous. Your employees can’t measure things out is what you’re trying to say? There are many ways to make it to where your customers can avoid having soggy granola, besides what you recommended of leaving it off or adding it at home, which I can’t add it at home unless I provide my own so essentially you’re saying if I ever wanna eat Uber, then I can never have granola unless I’m going to eat it right away? I can’t get a smaller bowl because the bowl the size that I’m able to eat only comes with two toppings. I can’t put it in the freezer when I haven’t finished it all because the fruit freezes and it’s impossible to eat later. I understand you’re trying to justify why it’s OK for you to not give a little bit of granola on the side, but it’s ultimately ridiculous. Who cares about whatever you’re saying about your acai, do you honestly think your product is so good that it out shines every single other açai, because that is completely naïve for you guys to think. There’s so many other places that offer this. So many are tasting good and every single one I’ve ran into has better customer service, cares about what the customers are wanting, and doesn’t nickel and dime over a few pieces of granola like your chain. I’m not the only person that has an issue with this and if Uba cared at all about their customers, they would hear these complaints that I’ve been hearing from Uba customers for many many many years and you guys would do something about it. I personally know a handful of people that refuse to go to UBER simply because they can’t get granola on their aside without it getting soggy later so they just go other places. I’m the only one that’s taking up so much time to try to educate you on what your customers have been crying about for so many years. I’m gonna stop caring as well. But if you guys ever wanna start caring about your customers, feel free to reach out and I’ll give you another shot but until then I’m actually on my way to Kreation Juicery & Avoholic Bar for my Açaí bowl today… thank you I guess for making me go through this yet again. It’s allowed me to find so many other açai bowl places in my area so I’m...

Delicious bowls! I usually get a large as my one big meal of the day and it is very refreshing and filling. Do not skip out on the chia seeds pudding, that stuff is so good.

Good variety of...

The açaí tase like water. Also, I ordered peanut butter and I got a little drizzle of it and ordered Nutella and he forgot it. 13 bucks for a small thing...