VIP Cars & Trucks — Local services in Louisville

From the moment I walked onto the lot at VIP cars and trucks 2 , I was impressed. The staff were incredibly friendly and welcoming, not pushy at all, which I really appreciated. Chelsea , my salesperson, was knowledgeable, patient, and genuinely helpful. They answered all my questions thoroughly and never pressured me into a decision. I felt comfortable asking anything, even the seemingly silly questions, and they always had a helpful and informative response.

The selection of vehicles was impressive, with a wide variety of makes and models to choose from. The cars were all clean and well-maintained, and the lot itself was organized and easy to navigate. The financing process was smooth and straightforward, with transparent explanations of all fees and options. They worked hard to find me the best possible loan terms, and I felt like they truly had my best interests at heart.

Beyond the sale, the entire experience was top-notch. The paperwork was handled efficiently, and I was even given a thorough explanation of all the vehicle's features before I drove off the lot. I would wholeheartedly recommend VIP cars and trucks 2 to anyone looking for a new or used car. They exceeded my expectations in every aspect, from customer service to the overall quality of their vehicles and services....

Ran me in loops for 3 days straight waiting for them to send over a purchase order. Got fed up with waiting and went to another dealer to have what I waited 3 days to get done, finished in an hour. I don’t recommend at all and a complete was and disregard of customers time. The place is also barely open when they actually...

I absolutely love the experience I had here with this dealership. They are very reasonable and will work with you to provide many options that best suit you in the long run. Overall, I look forward to sticking to them for quite a very long time due to their hospitality and professionalism....