I experienced the absolute worst customer service of my lifetime dealing with this company. The staff is unfriendly and communication is slow and inaccurate. When requesting a quote I was not informed of a huge shipping fee or silicone that was needed to install the sink making the order much higher than what I quoted my customer. I was told I would get the sink I ordered within a couple of days but it did not ship until the week after I ordered it. When it arrived I did not even receive communication from them and had to call every day to inquire about it. Every time I enter the store no one greets me. They just sit in their offices and ignore me as they go about their business. Once I did receive the sink the rim was bent and unusable. I took it back for a refund and was not even offered any other option just sorry, have a good day. I discovered I can purchase the exact same items on Amazon, Lowes or Home Depot for less and with free shipping. How this company stays in business I have no idea. I will not be doing business...
Read more"Dahl Kitchen and Bath's staff went above and beyond, providing marvelous service during my bidet purchase. Now, thanks to my new bidet, my bathroom experience has reached new heights. From the soothing subtle lights to the luxurious warming seat and the gentle backside wash, every aspect is a delight. I truly feel that my bidet puts me into a zen like trance. My most recent experience was last night @ 3 am when my 50 yo bladder was looking for a little reprieve. I was greeted in the middle of the night by the most wonderful and subtle glow from the throne, just calling me to it. Literally put me in a better mood instantaneously.
Please go see jacque and ask her for the...
Read moreI am an interior designer for a custom home builder here in Northern Colorado. We have been using Steph, Jacque and Sam at Dahl for 10+ years and I have personally been working with them for over 3 years. Every one of our clients has commented on how friendly and helpful the staff is. They don't upsell, they communicate what is the best product for the task at hand. When scheduling an appointment if one salesperson isn't available, the other two step in immediately. Quotes are received in a timely manner as well as information on what products my clients are selecting. I would recommend this company to anyone who is looking for quality products and...
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