O'Reilly Auto Parts — Local services in Lowell

The manager lily sold us the wrong brakes multiple times and has returned our parts we ordered the day we went to pick them up multiple times now it’s beyond unacceptable the fact she cut corners when looking the parts up not asking questions on which trim engine and all that while looking the parts up is even more unacceptable for a (store manager) to be doing that kind of stuff the store has been nothing but down hill since her arrival will not be having her get us parts anymore. I hope this gets to corporate will also be making a complaint to them also she has also messed up our garage account numerous times. 1/10 do not...

I like this store a lot and continue to go here regularly since they've opened.

My only issue was one time being told a fuel line was fine to use from the brake reservoir to the master cylinder when it called for a brake hose. It's a 78 fiat spider and there is no pressure where these hoses go so I figured that made sense.

That led to a year of brake problems and eventually having to replace the master cylinder completely as the inside of the hoses broke down and gooped up the master cylinder.

While I really wish I was not told that, I realize mistakes happen, and these guys have been very...

My boyfriend and I were left stranded in a parking lot a mile from the their store with a dead battery. Luckily we were able to purchase a battery online and get it delivered to us. We wanna thank David for his kindness and service. He came out on his own time with his tools to drop off our battery and help us. Highly recommend this store over others in the area. We were turned down by surrounding stores unfortunately but O Reillys were extremely...