The Classic Equestrian — Local services in Lowell

I ordered a show shirt, the wrong one was sent. In April. Took over a month to get a return label, I mailed back shirt and provided tracking which confirmed delivery May 25th. Haley Stubbart is who I’ve dealt with, and she promised she would confirm delivery and get me a refund. It’s now June 10th and she has quit responding to my messages. BUYER BEWARE! DISHONEST! I don’t mind that the wrong one was sent, mistakes happen - but the fact they took the shirt back and aren’t refunding my money/aren’t responding...

Love this horse tack shop in Ada! I have purchased many tack items from this store. Every item I have bought for myself or my mare has been high quality. This store mainly offers English riding supplies, which is why I shop here. Everything I have purchased over the years was priced good and competitive with other tack shops! Every time I shop at the Classic Equestrian the staff always greats me, offers me help, and checks to see if I need anything at all. Great customer service & quality horse tack. ...

Alex makes every shopping experience personalized to you! If she doesn’t have something, she’s happy to order it in and it arrives promptly after ordering. I’ve sent several clients in to buy specific items and she has helped them find what they needed as soon as they walked in. 10/10 customer service! Also love that she has a strong social media presence… makes it feel more friendly and less “give me your money”. Also has the cutest store dog...