From the minute we walked in the store, Redd, Lisa, and Tina were absolutely amazing. They immediately made my husband, myself, and our 4 children feel welcomed. I wanted to take my original 1 carat mined diamond from my engagement ring and combine it with 2 lab grown diamonds into a 3 stone custom ring for my 20th wedding anniversary. We had an awful experience 20 years ago at a different jewelry store with my original engagement ring where the jeweler destroyed the finish "cleaning" it and then remade the ring into an ugly setting I didn't approve of and always disliked. Because of that bad experience I was very nervous finding a reputable jeweler who took pride in what they give their customers. Redd's is that exact kind of jeweler. I had pictures and ideas of what I wanted, and Lisa showed me a ring in their store that was exactly what I was looking for. When my ring came back not quite how l wanted it, Tina made sure it was sent off again and came back with the most perfect ring I could ever have hoped for. She was in constant contact with me through texts and phone calls and made me feel I truly mattered. Wearing a ring for the rest of my life that had such love and attention behind it makes all the difference to me, and I can't wait to come up with a special ring for our 25th anniversary. Thank you so much Tina and the staff at Redd's for making sure I had a...
Read moreMy experience here could not have been better. From the second I walked through the door, Redd took care of me and addressed my every concern. My girlfriend's family graciously gave me their grandmothers ring to use for our engagement. Naturally, I was very particular as I felt it my duty to not only pay homage to the original ring which her grandmother wore for decades but also to honor my future wife with a ring she loves. Redd was way ahead of me. He performed a verbal and written appraisal, let me view everything under the 10x microscope, and explained what he was looking at/for. He even took the original band used for the grandmother's ring and turned it into a wedding band as an heirloom. It didn't stop there either. Redd gave me his personal phone number and was frequently in touch with me during the production and shipping process, which went off without a hitch. You would be VERY hard pressed to find a better establishment to trust with...
Read moreSo I don’t often post about businesse. However I need to brag about Redd & Co. I started going to Redd a few years ago when he was on Emmaus Ave. Since then he has moved out to Hamilton Blvd. My first time in his store I felt very comfortable. I was treated like I was their only customer. They were extremely polite and respectful. It didn’t matter if I was buying something, getting something fixed, or just needed a watch battery. Every time I walk into his business everyone treats me with so much love. When I walk in they treat me like part of their family. I love Redd and Lisa and I am so proud of how great they are. Have I had to wait to get waited on sure but that is part of business. They take all the time you need to get you exactly what you need. In my opinion Redd & Co. is the best Fine Jewelry Company. I will never go anywhere else as long as...
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