Ulta Beauty — Local services in Lower Macungie Township

I have never had my hair dyed before, so I visited Ulta's salon over the weekend and asked how much it would cost to have my hair dyed from dirty blonde to an icy blonde shade and showed the stylist a sample picture. She explained the salon's pricing to me and scheduled an appointment with me this past Monday at 4:30 p.m. I arrived on time and waited for about 30 minutes as my stylist finished up her previous client (which I had no problem with - totally fine), and she started on my hair around 5:00 p.m. I showed my stylist the picture I have attached to this as a reference to what I wanted, and she replied, "So you basically want it white," and I agreed. She got started with coloring and washing my hair and got me back to the chair for a 45 dollar trim that only took a couple minutes to complete, but at that point I could tell my hair barely looked any different. I am now out almost 200 dollars and my hair looks hardly any different than when I walked into the salon. I paid in full with a full tip since 1. the pricing isn't my stylist's fault, and 2. my stylist had been so nice to me, staying past closing time to try to get my natural hair colors to lift (plus it wasn't like she botched my hair), but for my first experience getting my hair done, I was really let down with the results. It was frustrating to spend that much money on something that really didn't meet my expectations. Having started my appointment late, I felt like I was being rushed out the door with sub-par results because the store was closed by the time we finished. Since we had a late start to my appointment, if there wasn't going to be enough time to work on my hair, I would have rather rescheduled to a day that would have given her enough time to perfect it to the shade...

Darlene Juhasz damaged my hair, left it spotty with orange and yellow brass after she literally slapped bleach all over my roots. A color expert at UltaBeauty in TX had to do a color correction! He also had to remove 3 inches of my hair and was appalled that she would send me out of the salon like that! She also charged $192.0-0. She charged $300. the prior month when she messed up applying a high lift blonde as she didn't keep it on long enough. I believe her tactic is to get you in there and do a great job the first time. Then you come back and maybe the second time is fine but she will damage your hair eventually. it's almost like Pavlov's theory as she earns your trust the first time. You return and she will blame that your hair doesn't like bleach when she overlaps and breaks it off at the roots. However, now she has your trust & you are just praying that your hair gets healthy again. A year later she did the same thing again and I am onto her and I am warning you that she is careless with bleach. She doesn't write down the toners used & has over toned my hair as well. She's expensive and exalts herself and that may be the problem. Dave, the Manager only cares about making his store look good and as a Diamond customer you would think he would care about the customer meaning me. I will go to the BBB and the State Board as I'm tired of these colorists who can't provide a service and feel it's only hair? Bleach is a major chemical! Darlene made me wait 20 minutes when she took a client who didn't have an appointment before me. 4 hours to have my hair destroyed...

I came in yesterday with no real plan as to what I needed. I just knew my old makeup routine needed to change with my skin changes it was time to switch it up. A wonderful young lady with beautiful dark longish hair (can’t believe I forgot her name) saw me wondering around and asked me if I need some help. She got right to it, we talked about my concerns with skin texture,oil, darkness and small bumps. She respectfully asked what my budget was and brought me over to the Lancôme collection and started matching me by looking at bottles. She grabbed a coworker who was soo nice and bubbly and they matched me simply by looking at my neck, everything is taped to be covid friendly! But they assured me they knew these products so well. And I trusted them, their genuine behavior, even a few other girls working standing by said what will help with my routine and how they handled everything I could not be more thankful! I got hooked up with benefit pore primer, and dared to try a new concealer from benefit as well. All topped off with Laura mercier translucent powder and given the helpful tip to use a sponge under the eye(: ........ now after going home and trying everything.... can I just say WOW!!!!! I haven’t felt this absolutely beautiful since My wedding day makeup- and now I have my own personalized recipe at home to look that good everyday! I could cry