These 5 stars are specifically for Nick and Ashley located 3730 Easton Nazareth Hwy Easton, PA. A verizon Authorized Retailer.
I was having a issue with a GāPix6 since I got the phone. The live customer support team that I called for several days could not fix the problem with the phone. They even hung up on several times, with no call back.
I was so frustrated with Verizon corporate Tech Team š« not even funny
The tech agent after my 5th time of calling 2 days in, told me to head to a store and see if the Sim card may be a issue. So, I did.
š„°Nick and Ashley fixed my phone less than 5mins. I can't thank them enough! The sim nor the phone itself was the problem. They listened to my story and they solved my phone issues.
If you ever upgrade your line from a jetpack to a actual phone. Don't call the Tech team they are useless. They dont what they are doing! Go to this store and they will solve...
Ā Ā Ā Read moreNick, Sabrina and Ashley are simply the BEST! We have used this VERIZON store several times and each time we have gotten top-notch service and care. The customer service is great, the time spent is great... they are very attentive and we are also in and out in record time. Whether it was Nick, Sabrina or Ashley - each one was very friendly, such a pleasure to do business with, and worked hard to get us the best discounts, offers, and promotions. They are very knowledgeable and trustworthy - I wouldn't want to go anywhere else with my business. Additionally, both Sabrina and Ashley rave about working for Nick, and that is so nice to see a manager take good care of his workers and his customers and business. His care for his work and his employees shows in every experience I have there. Thank you Verizon Easton for all you do and have done. We...
Ā Ā Ā Read moreWent to the Verizon store with my wife in Easton, PA., at 3730 Eastern Nazareth Hwy. My wife had questions and wasn't sure which phone to purchase. She had a great experience speaking with Daphne, who was knowledgeable with every device. I, on the other hand, had issues with my phone with obnoxious pop up ads that interfered with my work and communication throughout the last two weeks. Another associate, Nick, took a look at my phone and knew exactly where to go and stopped all those annoying ads for good! Both Verizon associates helped us tremendously! My wife walked out with the latest phone, the Samsung Fold., and she could'nt be happier. And I walked away with peace of mind! Thank you guys! We appreciate your knowledge, courtesy and...
Ā Ā Ā Read more