Absolutely horrific of a business. They made my daughters engagement ring with my gold, my diamonds, and her grandmothers 3ct diamond. The diamonds fell out FOUR DAYS after her wearing it, the entire ring was scuffed, the prongs on the main diamond we were different, chipped, cut up, and overall the ring was just awful especially to be so sentimental she had to have the ring completely remade. Now I get my white gold ring back that held the 3ct diamond and the prong is broken off. Wouldn’t send my enemy or the devil himself to this jeweler. Told them and showed them the ring under a microscope with a different place and they denied the ring was made like that, but we have photos of the ring like that the day she was proposed to. And this is me, the daughter herself Presley writing this review. Take my word...
Read moreMy best friend recommended Richard's to me and I was very impressed with them! They were able to resize an engagement ring from a size 7 to a size 4, which can be difficult. It was ready in about 45 minutes. When I picked the ring up, I looked it over, but I didn't examine it super close until I got back to my car. I realized one of the small side stones was missing, so I went back and let them know. They replaced the missing diamond and tightened everything back up for me. Great, honest people! I would definitely go back to them...
Read moreThese folks were fantastic! I took several family pieces that were in sad condition, from years of wear. They took time to talk with me and offer suggestions. The repairs were remarkable. When I picked them up, they went over each piece and explained the repair. I can't say enough about the outstanding service I received. I will definitely return to them in the future for any needs and...
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