Ohio State School of Cosmetology — Local services in Madison Township

I just went to get my ends trimmed. I informed the young lady I just wanted to trim my ends and not to try to shape it because my hair is different lengths and has a diagonal slant. THE STUDENT HEARD AND LISTENED to me. After she was finished, I went to pay and the lady said she hadn’t done a good job. I thought she did, but I listened to the lady and followed her back to the chair, again stating I did not want a bunch of my hair cut off. She said we won’t have to. She starts directing the young lady on how to trim. Separating my hair and lightly trimming (I couldn’t see the mirror btw) she is almost wrapping up, and then she notices the slant in my hair, and at the same time she cut the hair while saying “let’s make these pieces even”. It happened so fast I couldn’t say anything and the hair had already been cut despite her saying it wasn’t going to be cut short….SHE CUT MY HAIR INTO A BOB..I AM DISTRAUGHT. My hair went past my collarbone and now it doesn’t even touch my shoulders. There is a literal 8 inch difference in the length of my hair(longest-shortest). I am terribly conflicted especially since she had me sign a paper regarding the students but it wasn’t even the student who did it. I was supposed to go back in 6 weeks, but for what? With what hair now? I guess they did trim the ends though. I couldn’t tell they had cut so much off while I was sitting down, but when I went out to the car, it looked like Moses parted the seas with the gap that saw. I guess go there if you don’t mind them doing what they want to your head at the end. I thought my experience was going to be way better. I still like the student who did my hair. She was kind and listened. I was initially very happy, but now I am not. It...

I’m giving this one star because I have to. I’m also writing this as I am sitting inside the Aveda school treating my mom to a little girlie time. We initially had an appointment at the Gender Rd. Location.

We had a 12:30 simple shampoo and style with trim. I arrive at 12:25. Mom gets there around 12:32. We sit for ten minutes and no one even acknowledges us. Ten more minutes go by and a lady walks in. We all wait for another five. The school director walks up, acknowledges the walk-in client but never says a word to us. Then proceeds to schedule her with a stylist. Within minutes she is seen. This was after another five minute discussion the director has with the walk-in client. She then starts walking away when I mention no one has helped us.

She then walks into the salon looking to assign someone, we watch two of the most unprofessional students propped up on break I guess just stare back and forth. All the while, I’m taking note of this filthy front reception area. Filthy seating, filthy floors. Just tacky.

So after a near 30 minutes waiting, I tell mom, we are leaving. No way I’m trusting your students when your director is that tacky. I tell the now receptionist working the desk, we are cancelling and why and she was unbothered, bored or as unprofessional as the person running the school.

We drove up to Aveda and they booked mom right in. We waited 5 minutes. Mom got a full spa experience, so left a tip bigger than the service. As I always do at the schools.

Will never go back to an Ohio school again. They are all pretty shabby and depressing. Add in bad service and it’s just not worth it. I’d rather just be pay more for...

Don’t step foot into this salon. The absolute most worst hair experience ever!!! I went in at 10:30 am and left at 5:15pm and my hair was still not finished. The braider was extremely slow, and said that she had never done the style of braids that I wanted (after doing half of my hair). I didn’t not expect to be there that long so I had another appointment at 6pm. So I told the braider that I had another at 6 and she said that it was fine if I left and came back. So I was back before since and they braider had already left and they refused to finish my hair and told me I could come back on Friday (which I live 1hr. 30min, and paid $85 plus a $15 tip) I obviously couldn’t come back on Friday due to work and school so I went and had another braider to finish one of the top sections (which I had to pay $60) Needless to say on Thursday the braids that the braider did not tie off started coming undone and I had to finish taking them out and i have to pay another $100 dollars to get my hair redone...