O'Reilly Auto Parts — Local services in Madisonville

I usually dont go to O'Reilly's auto parts store. I usually went to auto zone, but I think that O'Reilly's auto part store is fair with their pricing and the staff are very knowledgeable and will help you in any way possible. Whether you need cleaning products to use or batteries, jumper cables or just simple oil to change out they will help with your make and model and find the right part or material you may need. They will also ask you to make sure that you want that product depending on sale or price of what you are purchasing. Very good service, employees know their parts and if they dont have something you need they will always have it within the next day if not then they will personally call when your part is in store for you to pick up. Overall very satisfied with my service and they help install windshield wipers, batteries and do diagnostic work. Great place. Friendly atmosphere and easy to get in and out of parking lot.

Thank...

I drove all around looking for rain guards for my wife's car. Oreillys in Madisonville had the cheapest price but they had to order them. This was December 19th. They told me they'd be in on Christmas eve and to come back then. Well... I go back to get them today, which is Christmas eve and not only do they not have them yet, but they don't know when they'll be arriving!! Needless to say, I got my money back and thanked them for ruining my wife's biggest Christmas gift. They lost my business permanently and I told them so. I will make sure all my family and friends take their business elsewhere as well and I wasn't shy in telling the assistant manager this. Thoroughly upset at their...

I had went to advance auto parts and the man told me no ma'am there's no way for me to look up the part for you, just (go all the way back home) pull the part and bring it back. Instead I went to o'Reillys where I should have went to begin with. The employee named Carl, was so very helpful. He referred to books to look up my part and when it didn't provide marine parts, he referred to his computer and was able to find me the spark plugs I needed, at the cheapest price!! I was a very satisfied customer and I appreciate you Carl,...