B&T Trading — Local services in Manchester

The people who own the place were very kind and helpful towards me and I don’t think their intentions were malicious. That being said, their protocol for testing the things on their shelves falls far short of satisfactory. I bought a power supply from them and it didn’t work, so I called and he was nice enough to extend the three day (yes, three) return policy because he knew I was a 45 minute drive from him. I made the trip over there again to swap out the power supply (because they only give store credit, even when they sell you a broken product), and while I would have much rather just gotten my money back and been done with it, I settled for a Boss guitar pedal, which also turned out to be broken.

I was cautious the first time and tried to test the power supply, but the only multimeter he had was badly corroded so I took a chance. The second time, I was extra cautious and asked if I could test the pedal on one of his many guitars and amps, but he said something along the lines of “that would be a bit much” followed by “I have one main guy who brings me most of the guitar stuff and it’s all worked” so I thought, “what are the chances?” and took it home. I should have insisted.

I opened it up to find that the component responsible for reverse polarity protection was broken in half, which most likely occurred from a previous owner using the wrong wall adapter, or a power surge. In either case, the project has now become a puzzle to figure out what other components got toasted.

Like I said, I don’t think they mean any harm but if you’re going to buy something, I strongly suggest you make sure it works before you give them the money, otherwise I wouldn’t trust it.

If any of the owners or employees happen to be reading this, please consider a more rigorous testing of your products (or even a demo area and a working multimeter so the customers can test things themselves to save you time), and/or offering a full return when something you sell...

I have been a regular customer for the past couple of months, and every time I've went into his establishment I've spent money, albeit not a fortune but not less than $50.00 at every visit at least twice a month, I thought we had a good customer/ business owner relationship going on. Well on my last visit there today, I brought back some XBOX 360 games that I had purchased on my previous visit,I didn't want money back just a trade in value against some other game I wished to purchase, He opens the games and starts asking me who was beating up the games? I thought at first he was kidding me, He than went on to say how people buy his games and than go home buy the game some where else and than return his. What he was saying made absolutely no sense at all. I'm 50 years old, no kids, no pets and I take great care in everything that I own, And here this guy is putting me in a class of society of thieves and con artists, Well never the less I picked up my games and headed out the door never to return,This guy should not be in the position of dealing with the public, like I said, I went there at least 2 times a month and always bought something, But apparently the hundred or so I spent a month in there is money he can live with out, and now he will have to. It's also said word of mouth is the best way to increase and succeed in your business, Well here is my word of mouth, don't go there, avoid at all cost there are plenty of other legit pawn shops and trading posts, so take heed people this man has no respect for others and will sell you garbage and not stand behind his product. just another two bit wanna be hustler....

Went to the store this weekend to check out some video games. When i arrived the lady running the place was visibly nervous to have me in the store. She asked what i wanted (which was nintendo games) and said they didnt have any nintendo games and refered me to the playstaion stuff. After a few minutes she came back holding a box of nintendo games and asked me gruffly which ones i wanted. I had to look first and it didnt seem to sit well with her. After i was done, i saw a box of sega that i wanted to check through. She stood over me the entire time watching me. The games are valued at a few dollars a piece, what was with the fifth degree?About halfway through the games, had 3 of them picked out when she abruptly asked me to leave. I guess i couldnt be trusted to look in her store while she used the bathroom. She shuffled me out of the door and locked the store behind me. I waited a bit then decided it wasnt worth the hastle. If you're a video game collector, this isn't the store for you. Poor quality, bad titles, full retail, and overall, a generally...