Target — Local services in Manhattan

Terrible customer service. I have had the same RUDE service by Haydren 3 times now and today I attempted to bring it to management’s attention only to be put on hold for 11 minutes. In which I found out during that time, Haydren was giving her side of the story presumably because I asked the other employee what her name was and the manger on duty’s name. So I’m assuming she was warned that I was going to call. After finally being answered, I made Tyler aware of her absolute rude service and all he did was give excuses for her and state how rushed and timed they were as drive up/pick up employees. Throughout the conversation he continually asked me, “So what do you want out of this, what do you want me to do?” He even went on suggesting we could have a sit down. I’m sorry but I’m not an employee there, me coming in on my free time to have a sit down with your employee is not of interest to me. So I suggested coaching since I guess I was supposed to come up with the solution and rather than suggest to me that he would speak to her directly he continued to make excuses for her telling me that I was the one who was supposed to set the tone for my drive up order. Well sir I was prepared. My code was ready not sure what else I was supposed to do to set the tone. My electronics box was damaged and tossed around in my face so I asked her to replace it and she got an attitude. As I continued to express my concern the only other thing he seemed to be able to come up with was, “We’ve been on the phone now for 18 minutes. What are you looking to get out of this?” Like excuse me??? I’ve given my suggestion and instead of being firm with your decision on coaching, you took my suggestion and turned it into an excuse for her behavior. As if slamming my Xbox around, demanding my pick up code prior to actually delivering an item feasible for taking home and opening and closing my door with aggression was not an issue. 100% inappropriate behavior by the employee and 1000% ineffective action from the manager. Only shop here if you could careless about how...

Went yesterday to buy a new television. My husband and i worked with Will. He was amazing. He explained all the different types of refresh rates and definition. We liked the high contrast of the LG, the 120 hz refresh rate, and the 4k definition, but there weren't any units on display that did all three at the size we wanted. We were about to settle on a model that was everything but high contrast, but what do you know, he had one in the back and went and got it for us. He was so professional, he did a great job explaining evertjing in a way even i could understand, and he was personable and friendly. Buying tech is usually a nightmare because i know so little about it, but he made it a really enjoyable experience. :)...

I've about had it with this Target. On at least 3 occasions I have purchased an item from this location that was very obviously previously used once I got it home. It was not marked as so and I paid full price for it.

One time was for a Keurig that had obvious coffee stains up and down it. The Keurig had been used and then resold to me without even bothering to clean it.

Today my wife bought a brewing kit from this Target. The kit was obviously previously used and was missing all of the material for the actual brewing which was supposed to be in the kit.

If these items were returned to this location they really need to pay attention to the products being returned. This...