Tobacco Hut Lancaster — Local services in Manheim Township

Won’t be coming here again. They advertise CBD but don’t sell it. Then when u try and return a product because it’s not the correct design they say they’ll only exchange it for the same designed vape….definitely won’t spend my money here again. Update : If I asked for my money back yesterday and not an exchange…. What makes you think I would want to exchange it the next day? I will just personally sell it to somebody for $$. Your employee put the product on the counter upside down so the product was not visible for me to tell it was incorrect. That’s your businesses mistake not mine. When the product is still sealed in it original packaging and was asking for a refund less than 45 minutes later, any good business would just refund the money. I used to spend 100$+ per week here but since you won’t give a refund I will not be coming back . I don’t want to exchange something for something else I did not want to...

Visited for the first time yesterday! The selection is overwhelming and the space is very nicely laid out, organized and lots of room for them to expand!

The man working that day was very patient and informative to all my questions. I really appreciated his insight. He never tried to upsell me except to let me know that a replacement part came with a discount at the time of purchasing the particular device we were discussing. I DID buy the part, but that’s because I will need it and it made fiscal and planning sense to get it! He appeared genuine and honest! (If you think I write a lot, imagine the amount of talking this poor guy had to endure! I’m so appreciative of the service I received because I know I’m kinda...

I’ve visited this store multiple times, but unfortunately, I’ve found their prices to be consistently inflated compared to other retailers. When I inquired about a specific product priced at $19.99—$5 more than a competitor nearby—the employee dismissively told me to shop elsewhere if I didn’t like it. Additionally, I’ve noticed that many of their items are marked up 20-40% higher than what’s available online or at other local stores. While I understand their overhead costs, this excessive pricing, combined with poor customer service, has convinced me...