H&M — Local services in Mankato

Becoming less and less excited about this H & M location. It seems to be poorly managed and staff seem to be unaware of what it means to give good customer service. I had one experience a couple months ago trying to purchase undergarments that were on sale for an absolute steal. I bought these same clothes a week before no problem, went back to get more and apparently they were "recalled" so now they couldn't be sold to me. For context, these were $2 briefs. The reason given was that the "color didn't wash how they wanted them too." Wish they could have been taken off the shelf sooner because they wasted my time having to look again for more. More recently, I purchased a suit here, which was thrown into a paper bag for me, thanks..., tried to return it the next day after trying it on and the pants were claimed to be "wet" by the sales lead who then proceeded to say it was no longer in resale condition. Cool to the touch yes after sitting in a cold car, but in no way were they "wet." The pants still smelled exactly like the store and didn't seem to have any problems with them. What I didn't understand is how these "wet" pants didn't get everything else in the bag "wet" and cause those to be "no longer in resale condition." Truly baffled by this experience. When asked if I could try returning them to another H & M store the associate responded "you can try" with a rude tone of voice. I'll pass on going to this location again. The cheap prices, poor quality fabric, and overstuffed shelves that wrinkle the clothes in store, aren't worth having to put up with staff that hold customers to higher standards than what the staff and store put out themselves. Nothing about this place is "awesome possum....," be...

The store has always been kept pristine clean and always sized from the times I've come in to shop! Sometimes it's tough to find your size and there's limited quantity because of the store's popularity in such a small town, but it's a store that offers a range of styles to various ages, and the staff are always willing to help find and put together different outfits for you if you can't find what you're looking for. Otherwise the staff that work here have always been friendly and have an amazing work ethic- even if they're busy with projects and multitasking, they've always set aside their tasks to assist customers. Honestly if you understand the responsibilities these employees have and you respect them, they go above and beyond service to give you the best...

Friendly staff, they all seem to get along nicely as well- which makes the whole environment that much more enjoyable. This location has a great stock rotation compared to other locations I've been to, as well as plenty of discounted items from past collections! Always worth the drive whether I'm looking for casual, streetwear, business-wear, or...