Kohl's — Local services in Mansfield

They had a sale, 50% Clearance items. I saw a GIANT clearance sign standing right next to a huge wheeled rack of shoes. After searching them using the Kohl's website, I saw a pair that were on sale so I brought them up to the counter. I was told they were not on clearance even though the signage was clearly posted with these shoes, and multplie sizes of the same shoe were there. It's all good, I was going to look for other shoes on sale in the store. However, the cashier called over a manager. He said, these aren't on clearance but I can offer you 35% off. And I said ok, that's awesome. And he said, perfect we just have to sign you up for the Kohl's Card. I asked what kind of card it was and of course, it is a credit card. They didn't even ask me to sign up for the credit card, just deceptively used a false sale to reel me in to get me to sign up for their credit card. When I said, that isn't going to work for me, both the manager and the cashier had a look on their faces like they could not believe it, like they were so disappointed. Then he offered me 10% off if I failed the credit check LOL. It is not about the money. I went to DSW and spent $60 where the shoes I wanted were $55 at your store. I also purchased $85 shoes online the same day, where I'd have been a lot more apt to spend that with you If it weren't for the weird and deceptive practices exhibited and the very strange reaction. I had to get out of there and probably won't...

I love this store I have never really been a fan of Kohl's in my entire life until recently they have amazing prices amazing stuff that helps you get you items that you need if they can't find a price they just give you a price which is really reasonable you cannot go wrong at all when you exchange something or return something it's very simple so it's very clean neat put together the staff is exceptional the one in Mansfield where I go the manager on their is Chris he is an asset to this business as well as the rest of the staff there are assets is company this store is very neat clean everything is organized restrooms or clean wait time is very little and prices are extremely reasonable and they always have sales going on and the best thing is is they have a Kohl's app that you can download and it actually helps you keep track of all your Kohl's cash online orders and your credit cards for khols it keeps ur your receipts basically it is a Kohl's wallet in a app it shows you your purchases it has a scanner this app is amazing this store is amazing if you're going to go shopping anywhere I recommend Kohl's and Mansfield the best staff ever I walked in to do an exchange and the store was closing in 3 minutes and they still took me I cannot say enough good things about this store I hope you guys shopping there sometime and I hope this helps have a great day this is some of the clothes they sell AMAZING and...

Whoever is managing this place really need to focus on raising morale with staff. It seems they don't like being there at all! The greeter had no enthusiasm. The lady at the Amazon counter had no personality/border line rude. Once I made an attempt to check out, there appeared to be 3 people at different registers who were available. When I walked up I was rudely told to wait somewhere else as 10% effort was provided for direction on where to wait. When I asked for clarity, it was like I asked for the world and became a chore for the clerk to direct me . Then she rudely pointed at another customer and said to "Go wait behind that gentleman, sir!" I just left my stuff there and walked out. That lady needs to be given a job away from people. That was my 1st and only visit at that location. Also, provide better visuals for direction. The line where the customer was waiting was about 20 feet away from the register and wasn't marked from the side of the store I was walking from. I would imagine this happens on a regular basis based on the frustration of the employees. Manager, get some feedback...