Ruby's Fashions — Local services in Maple Heights

🌟🌟I went in there looking for something pacific, and each time there it was hanging on the rack just ONE for ME !! One of a kind … 🌟 colors styles everything!❤️❤️ because I know years ago he showed me this beautiful rabbit Cape with the hat to match and I purchased that years ago and I get nothing but compliments!!!! but my brother passed suddenly, and I was in charge of the funeral and bought this beautiful purple three piece outfit. I didn’t think i liked it at first, but he told me it was beautiful. but when I tried it on, got the that silver head ban to match it was just beautiful. ❤️❤️❤️❤️❤️Gotten nothing but compliments for it but my latest thing that I bought from there was just Friday September 22 ,2023 Went in there to purchase a dress for my 60th birthday party and oh my goodness this dress is just beautiful and match my husband‘s cream tux didn’t think it would I would like it at first but he kept telling me it’s going to be beautiful. I tried it on 20 minutes before I was going out the door and it fit me beautiful just a beautiful dress all around. !!! HE DID IT AGAIN!!! Just wanted to share that with you. He always been just straight up with you whether it’s gonna look right on you or don’t fit or whatever he says but listen to him he knows what he’s talking about but every single beautiful dress that I have gotten from there came right there from Ruby’s fashions and I just wanted to leave this review because it’s true and if I can upload this photo of the dress so everybody can see what I because I’m a business owner as well and people take out time to say negative things but never take out time to say positive and I just want to tell him 🌟thank you!!! again thank you thank you, thank you for having such beautiful dresses in the neighborhood so we can have a nice shop to go go not to far to shop...

I am an event planner and my bride ordered her dress from Ruby's. The original dress she tried on was a little snug but since we were advised the dress would be made to order we were not concerned. Even though he measured her she requested a specific size to accommodate her larger frame at the top. She was measured twice and the dress was ordered. She was adamant with the owner to insure that he order the larger sized top. When we went Tuesday to pick up the dress she tried it on and not only was the dress too small on the top, it was too small on her hips! Her wishes were completely ignored and the dress is totally unsuitable for her wedding which is in 25 days! He became argumentative with both she and I which added insult to injury because this dress cost over $800!!!!! I DO NOT RECOMMEND THIS STORE! I don't know about the other merchandise but if you are ordering anything with this man you are taking a serious risk. And of course she didn't get a refund to try and find another dress only a store credit!!!! Just beware when ordering items. Like I stated I'm not sure about the merchandise in the store but just know you are taking a huge risk when ordering ANYTHING WITH...

I ordered a dress from this web site and I should have dug deeper on this company and the crazy return policy they have. It might as well say you cannot return anything u buy from them as I spent almost $500 for a dress I will not wear. I did not want my money back but wanted a different color and the man who answered the phone didnt care what I wanted and said we close on friday nights. I feel this is unacceptable and poor business practices that I would send a message 2 emails and leave 2 phone calls to be told I didnt contact him in the 3 days. If you dont read your emails or messages and you dont listen to your voice mails you are not doing any justice to customer service. I would not buy anything from this so called company. He was more interested in argueing his policy than anything customer related. I give them 1 star as the dress did arrive promptly and it was pretty . Go to a reputable bridal shop. For me it would have required a 3 hour drive to Kansas City but I learned this lesson the hard way that not all companies have a fair return policy. This is...