The Joint Chiropractic — Local services in Maricopa

Care and patient experience compares to the quality of a convenience store hot dog, waste of time and a big waste of money. These people billed for two months of care when I did not know I was being billed, 8 visits paid for that they don't intend to honor. If I cannot trust their billing practices and they have no intention to make this right do they really expect me to trust them with my health.

I was paying 29.95 for an new patient visit and ended up being billed every month $79.95 until I went back in and was told we don't need your card, we have been billing you all along. Here is the response, please note they do not intend to honor two months of visits or provide a refund, only their excuse for billing someone that did not know they were being billed. Read reviews below, multiple patients with same issues regarding being mislead about the billing and always with the same response that they take misleading patients seriously and ask for the patient to "reach out" when its in their hands to simply correct the patients concern. Nobody in the reviews ever has their concerns addressed and corrected. When billed by a business for services they don't intend to honor do they "seriously" expect me to return and trust them with my health?

We take concerns about our Wellness Plan seriously and appreciate you highlighting this in your review.

"Our process includes a thorough review of all membership details with each patient. Those who choose to take advantage of one of our plans agree to all terms of the plan in writing before the commencement of any billing. These terms include the monthly rate for 4 visits, minimum commitment period, and in-person cancellation procedures. These signed agreements are maintained in our records to ensure accuracy and transparency for both patients and staff. While we understand paperwork details can sometimes be unclear or forgotten, our signed documentation system helps ensure that everyone is aligned on membership terms.

If you have any questions or wish to discuss this further with a member of our team, please don’t hesitate to reach out. Thank you.

Best in Health, The Joint Chiropractic" 😂 🤷‍♀️ Honor the visits not provided Joint, or refund for services not provided, don't ask me...

Visiting The Joint is always a delightful experience; it never fails to exceed my expectations. Upon entering, I'm warmly greeted by Sam (She is the best), whose welcoming demeanor instantly puts me at ease My second Favorite lol Ray!!! Its always great chating with you and thank you for always putting up with me. Joanne, Curtis, and Mark are truly remarkable. Their expertise and professionalism inspire confidence from the moment I step into their clinic. Not only are they highly skilled in their field, but they also make it a priority to listen attentively to my concerns and provide thorough explanations throughout the treatment process. What sets The Joint apart is their dedication to personalized care. They take the time to understand my unique needs and develop a tailored treatment plan that addresses them perfectly. I never feel like just another patient; rather, I'm treated as a valued individual whose well-being is their utmost priority. Overall, my experience at The Joint has consistently surpassed my expectations. The team's commitment to providing top-quality care is evident in every aspect of their service. I wholeheartedly recommend The Joint to anyone seeking chiropractic services; they truly set the gold standard in...

My middle back hurts so I couldn't take the pain anymore so today after work I decided to take a chance on Joint Chiropractic. It was a $29 special walk in no appointment needed. After filling out iPad form and registration. I ask for a lady Chiropractor since my previous Chiropractor was a female and I noticed that female pay more attention than male in terms of medical treatment. Well she analyze my movement and localized my pain areas. She began to adjust the spine and I heard the cracking as she was adjusting my neck , middle back , lower back and I could feel the pinch vertibrae relief. My back muscle was lock up and she applied the right amount of pressure to free up the pinch nerve. It was extremely sore and painful when I walk in. And just sore when Left. It's now 4 hours later and my back not hurts but sore. Amazing when a professional knows what they are doing at this price. Its priceless. I will go back for all future adjustments cause it's works. Thanks you so much JoAnne....