George, Theresa, and the whole crew at Blackwell's truly go above and beyond in helping you make some big decisions when it comes to jewelry.
I shopped around for MONTHS before purchasing an engagement ring for my fiance, and I talked the ear off of quite a few jewelers and salespeople in the process. George by far was the most patient, knowledgable and honest I encountered. I could tell he wanted me to make the best decision for myself, even if that was with another store. He never pressured me to spend more than I wanted to, and he even went out to find me the PERFECT center stone for the ring. He created a beautiful ring that my fiance adores.
Blackwell's also has some of the best prices I've encountered too! No matter what your price range is, you must check them out. The other stores around Atlanta will brag about their warranties, but there's something to be said about dealing with a local business where you can speak with the owners face-to-face. I'll take that over the places that advertise on the radio every 5...
Read moreI dropped off my diamond wedding band ring on May 11th to have the broken prong fixed and a gold chain to be repaired . I didn't hear from them so I went in a wk later.. The owner told me he would have them ready for me the very next day. My husband called there a woman took his information and was to call him back. Nothing.Two days go by so I go there. They are closed for 4 days!!My Wedding Anniversary is this Saturday the 28th!! Now the items maybe be ready in June!!!No Wedding ring and no necklace for my Diamond Past, Present, Future Pendant to put it on . I'm so infuriated at the lack of communication and goodservice. I ve traded there before and had to wait for a bit but nothing like this!!! I feel like Im being treated like a second class person. Im sure it will be An arm and a leg for the charges as well. Never a...
Read moreFirst I called on the phone, they picked up quickly. The woman who answered was VERY kind and responded to my questions thoroughly (unlike the other two jewelers I called recently). She suggested I stop by to see what they could do. I walked in and everyone seemed cheerful. I could tell right away that not only did they carry a beautiful selection of jewelry but also that the customers they had were customers for life. They had pretty rings, necklaces and more and also handled watch and jewelry repair. I had to get a ring cut off and George (who apparently has been there for years) did it easily, I was not nervous at all.
I felt respected when I was there and not intimidated.
Good customer service and people who seem to...
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