Ross Dress for Less — Local services in Marina

Just had the worst experience at this new Ross in Marina . The manager Alondra I believe her name was, was the worst sales rep. I have ever experienced. Her lack of management skills definitely showed . I went in with my mother for a return on 3 items all still with tags attached . She refused to return two of the items due to them being damaged . They were never worn and had no damage at all . She was very rude and disrespectful. I will make sure to take my business elsewhere. It's so unfortunate that we have to deal with such terrible customer service...

Typical Ross—way understaffed. It’s brand new so still relatively clean, but I don’t expect it to stay that way. Sparse selection of specialty foods and serving dishes, which were what I came for. Checkout line is at least 15 people long and there is only one cashier. Won’t be...

Came in on January 2025 and people were actually leaving their purchases because the wait in the lines were ridiculous. 18 plus customers are in line and only 2 cashiers and those same cashiers were leaving their registers to go get prices...