Verizon — Local services in Mashpee

I recently visited this Verizon store, and it was an absolute nightmare. The high-pressure sales tactics were unbearable. I felt like I was being coerced into purchasing things I didn't need. The sales associate was relentless, pushing sketchy deals that were far from transparent.

One particularly infuriating incident involved a sales rep who started putting accessories on my phone before I had agreed to anything. I left briefly, and when I came back, I found that he had put a $50 screen protector on my phone without my consent. This blatant disregard for my approval was extremely unprofessional and unacceptable.

The costs were exorbitant, with hidden fees and charges that were only revealed at the last minute. It felt like they were trying to squeeze every penny out of me.

Overall, my experience was extremely frustrating and disappointing. Avoid this store if you value your time and money. Sketchy, unprofessional, and PUSHY sales people who pressure customers into buying $800 worth of accessories that I ended up purchasing on Amazon for...

I had an excellent experience at Verizon in Mashpee, MA, thanks to Tim's outstanding customer service. I came to this Verizon store because of all the positive reviews and I can confirm that they are warranted. This is now our new go-to Verizon store. I had previously spent hours on the phone with several representatives at Verizon that led only to frustration and no resolution. However, in a short and pleasant period of time, I walked out of the Verizon Mashpee with the perfect solution tailored to our needs thanks to Tim's knowledge of the products and services that would best suit us.

Overall, Tim provided a level of service that exceeded my expectations. His friendly demeanor, expertise, and commitment to helping customers make informed decisions make him an asset to Verizon in Mashpee. I would highly recommend Tim to anyone looking for a positive and knowledgeable experience at Verizon.

Thank you, Tim, for making my visit to Verizon in Mashpee a truly enjoyable and...

To all of us born before 1970, and intimidated about having to visit a cell phone store. I have discovered THE place to take all your worries.

Tyler the manager and the guy who has put together a staff of 2 friends, Kevin and Shawn, who get it ,that understanding high tech computers and cell phones cause us extreme frustration.

It is rare even amongst Verizon offices that you can't help but feel they have completely taken advantage of you, and feel no regrets about.

It took a while for me to realize that once I met Tyler he understood it's completely shortsighted to take advantage of anyone, and the motto "nothing travels faster than a bad reputation" has never changed. Your reputation will grow exponentially when you treat people as you would like to be treated.

To see people leave Tyler, Shawn, and Kevin's store with smiles on their faces, after a minor problem solved, FOR FREE, is worth it's weight in Gold especially during these difficult...