Walgreens — Local services in Mebane

15JUL2025TUE NEW SUBJECT : In such a day were apps allow you to pay for things before you pick them up. Why in the world can't Walgreens allow you to pay for your prescriptions using your express card on file with the store and if it's empty allow you to enter a credit card information to pay for something before you pick it up it would make the arduous weight in line at least at this location more expeditious

07SEP2024SAT UPDATE Limbs are still in issue from July. New issue the a in pharmacy is about to fall off the side of the building Hope it doesn't strike anyone in the head at least the cover to the a as you will see in the picture if I can upload it.

31JUL2024WED I Good downgrade to two stars but considering the fact that there's system wide outages and people at restaurants are having to take cash only I can understand they're not being able to take my card but to close the window and not take my cash. 🤨🤨🤨😡😡😡

So when I forgot to mention the ongoing battle with the foliage. Whomever is handling his property needs to either remove the tree or cut the several lower limbs that seem to continually grow over the years until they're scratching the tops of cars again.

13OCT2023FRI Downgraded from 3-to-1 stars. I've been on hold for 16+ minutes with 2callers still and yet ahead of me. RIDICULOUS 19:xx minutes: Oh now we're down to just 1 caller ahead of me🙄 37:00+ and still My call was never answered. Calling Wal-Mart..... 🙄

08JAN2021SAT Fallen tree at back of store, partially blocking the exit from Rx pick-up Drive-thru...

If I were going thru drive-thru for Rx pick-up, once received, I would (personally) pull forward a bit and make a U-turn to avoid getting my car scratched.

So the manager tells me that he has told corporate about the tree, and a workorder was put...

I’ve filled all prescriptions for my family at this Walgreens for 10+ years. Over the last year, it’s been horrible. I called 3 times yesterday and held for a half hour each time, when my turn came someone picked up and placed me on hold again, and then picked up and disconnected the call. I also tried the call back feature where you press 1 and they call you when it’s your turn- never got a call back. Called the store and asked to speak to a manager, then spoke to Colton who said, “yea sorry about that, it’s been crazy busy and everyone just keeps calling and coming in.” I’ve never spoke to someone that blamed customers. Aren’t customers the people that keep you in business??? Well, he transferred me to someone in pharmacy directly. What happens? The same thing. I hold for nearly 30 minutes and get hung up on. I call back, ended up speaking with another person who helped get someone on the pharmacy to answer. What I needed took less than60 seconds. She got my name, the prescription information I needed and said ok, we will get it filled. Flash forward to today, I realized I didn’t get a text that my prescription was ready. So I am yet again on this never ending cycle of holding and getting hung up on. Going to the store is not much better. You wait in line in the drive threw for close to an hour for them to say, “It’s not ready. Try back in an hour.” Even though they told you yesterday that it would be ready yesterday. Walgreens in Mebane, please get it together. I don’t mind holding as staffing issues are everywhere. What I do mind is getting hung up on, being blamed for your short comings, and lack of...

I had a horrible return experience today at Walgreens. I'm a frequent shopper & loyalty member, & I'm very unsatisfied with the service I received at Walgreens today.

Amy, the assistant store manager, was very short with me today & rude with an attitude. I had my original receipt, but the cashier placed all my return on a store credit & not $1 on a store credit & the rest of the amount back on my debit card so she called a manager to assist her. I had originally made my purchase & used my store credit with $1 on it & put the rest of the purchase on my debit card.

Amy, the manager, stated that she couldn't post void the return transaction and return my money back to my card because the receipt didn't print a bar code. She did nothing to resolve the issue & seemed like I was a bother to her. The store made the mistake but I was left feeling like I inconvenienced them. There was no apology for the inconvenience or for the mistake made & no resolution for my issue.

This store needs better managers with kindness, respect & the ability to make customers feel like their valued. Amy needs to learn how to handle issues in a professional & courteous way for all customers. If it wouldn't have been for Amy's attitude then the situation wouldn't have escalated. Treat your loyal & local...