One World — Local services in Medford

This place has HORRIBLE customer service. I've randomly gone into this store about 20 times over the past few years and NOT ONCE has any of the employees greeted me upon entering. As a matter of fact, they usually don't say anything to me at all. I really wanted to buy some new plugs today, and I walked around looking at their jewelry displays (which are in glass cases) for about 15min before I finally just gave up because no one even attempted to ask me if I wanted to see anything from the case. As a customer, there is no reason why I should have to hunt down the employee for service. Work on your customer service skills, learn how to INTERACT with the people that come into the store.

UPDATE: The owner actually tried to JUSTIFY their lack of quality customer service, because they said that I was only in their store for a total of "5min" according to them. Yet anyone in customer service knows that regardless of time frame, EVERYONE deserves to be acknowledged at some point when they are a shopper. Also, they lied and said that they were helping other people while I was there the whole time. There was an older woman working behind the counter in the back with her head down; she too never said a word to me.

I left a very similar comment on HOT TOPIC'S google page, because it is ACCURATE, what's your point? The way that the owner handled this situation was extremely immature and horribly unprofessional.---But these sorts of excuses should not be shocking coming from a place with subpar...

In order to write a review I have to leave a star. Right now I don't want to rate any stars. I went in today to purchase some jewelery. When the associate asked if I was interested in some jewelery I politely and professionally engaged back and said "yes I was interested in some jewelery." Y'all need to do a better job of listening. I started the whole process off that I was interested in some jewelery. You do not walk away from a customer telling them if they are interested in anything to reach out to you. That had already been done. Total failure on your part and you lost a sale. If you open the door? Follow through and make genuine contact. This isn't something that is on your terms. It's about an equal playing field. If you wanna get good at your mind games. I'll take you to school. If I get chewed out from my boss for things I have nothing to do with? You can make an honest sale and listen to...

Such a disappointing experience. After over a decade of being a customer and purchasing many products from this store I purchased a tongue ring that was less than high quality. The swirl design came off within days because it's painted on instead of being actually different-colored plastic swirled together. The person I talked to at the store by the name of Bailey was quite stuck up and rude. I could point out all the ways he was rude but suffice to say I will no longer be shopping there, ever. Watch out for their...