CVS — Local services in Memphis

I have been given the wrong medication for my mom. They had to call her and tell her not to take the medication, I was already on my way back to the pharmacy. Now, I’m ask questions. Yesterday my mother and I went through to get her medication and one we did not recognize. So I asked questions. One lady walked off and the lady with the dreadlocks came to the window talking loud but not answering questions. Then yelled from the register “you need to call the doctor.” The lady with the dreadlocks and a light skin lady with braids are the worst. These people are so rude and disrespectful in the pharmacy, even to elderly customers. I tried to avoid these employees at the drive through. So the day when the medication came in, I went into the store. The lady with the dreadlocks was at the register. I let someone else go in front of me to avoid her. When she saw me she told the other cashier to go to back. The other cashier went to the back and came back to the register. She said someone was already back there, “Come on I’ll ring you up.” The lady I let go in front of me looked at me and said, “ain’t that something.” The lady with the dreadlocks told her, “Sign the pad!. The costumer said, “I signed it.” The lady with the dreadlocks snatched the pad, looked at it, took a long deep breath and finished ringing her up. A man walked pass me and said, “They always rude. I don’t say nothing because they might put something in my medicine.”I was checking out and the lady with the dreadlocks called the lady with the braids and said, this the nurse practitioner from yesterday. She started yelling her name as if to say report me if you want too. I went to the front counter to ask for a manager but she was not in the store. I told the supervisor what happened. She looked at me shook her head, as if this was not the first time and gave me corporate number. As I turned to leave the store and the lady with the dreadlocks was walking towards the counter where I was standing. The lady at the front counter walked towards the lady with the dreadlocks and took her to the back. I have had so many problems with the people in CVS pharmacy on Elvis Presley. I will not go back ever again. Even when they gave me the wrong medication the pharmacist did not show an oz of emphathy and has gotten smart with me on the phone since then....

The head pharmacist, Mr. Parmon is an arrogant, rude, unprofessional, passive aggressive assh0le! My husband and I have been using this parmacy since it opened, a year ago, and we had a problem once, in which the pharmacist made an error and he snatched the pen out of my hand and ever since then, 7 out of 10 times he has refused to fill either of our prescriptions For example yesterday, he told my husband that it was too early to be filled that it has to be 29 days. We counted and it has been 29 days, so we went back in and had him watch us count (July had 31 days) and he said "whatever..I am still not going to fill it till tomorrow" We left and went to the CVS 5 miles away and it was filled with no issues. There has been 7 instances in the last 12 months by Mr. M Parmon head Pharmacist or Sierra-Pharm tech.

I am making a formal complaint to the board of pharmacist about him because weather you have a chip on your shoulder because I got you in trouble almost a year ago, It is your job is to follow state law and procedures, not make his own up and abuse his power! I have never met such a rude, unprofessional, lier as M. Parmon, head pharmacist of CVS on Elvis Prestley!! He has: Intentionally over charged me, and was later refunded. Denied filling my prescription-by abuse of his power. Lied and said it would be a ridiculous wait time. Shorted medication Been aggressive, hostile.

I am warning you all. Do not go to this CVS for...

I am really surprised that this location is still open. I’ve been going to this pharmacy for about 3 years until I finally had enough of them. The pharmacy is extremely rude. One particular incident- went to the drive through to pick up meds for my son. I was told it wasn’t ready so I called him fussing and he said that it had been ready and they called and told him it was ready. Went into the store with my son still on the phone and was told it was ready. I asked the young lady how did it get ready so fast and I was just at the window. She just had a blank look on her face. Next incident of many- requested refills from my doctor. Got an email confirmation that it was done. Called the pharmacy and was told that they didn’t have anything for me. Ended up going to the doctor and asking about it and was told that it was called in. Receptionist ended up calling and was told that it had been ready but it would be $7… $7??? Ok… and??! I pay every month!!! So what??? From that point on I moved all prescriptions to another location and have not had any other issues.. this pharmacy is the worst and I hope CVS corporate office sees all of these reviews and do something about...