In The City Beauty Supply — Local services in Menifee

I want to start by saying I genuinely appreciate the importance of supporting Black-owned businesses, and I was hopeful about doing just that here. But I have to be honest, walking into this store felt more like walking into someone’s church service than a beauty supply. The gospel music was blaring so loudly it felt like a sermon was being pushed at me while I was just trying to shop for hair products.

I understand that everyone has the right to run their business as they see fit, just like I have the right to shop elsewhere. That said, I think it’s worth considering how this comes across to customers who don’t share the same worldview. If the roles were reversed, if customers walked into a store blasting music filled with profanity or something politically charged, it would be called out as inappropriate. But somehow, when it’s religious music, especially gospel, it’s assumed to be universally welcome.

Not everyone who walks through your doors is Christian. Not everyone wants to feel like they’re being evangelized while picking up edge control or deep conditioner. I’m not asking for silence or to cater to one group over another, just a little awareness that your customers are diverse, and forcing a specific worldview through music can feel alienating and disrespectful.

I truly believe that religion and religious beliefs are personal. I’m not sure when or where that got twisted, but somewhere along the way, people started treating it like a public performance instead of a private conviction. Faith shouldn’t be forced onto others in shared spaces, especially in a place of business where the focus should be on service and respect for all.

I hope this is received in the spirit it’s intended, with honesty, not hostility. I truly want to see Black-owned businesses thrive, but part of that is being willing to create a space that’s welcoming...

The prices are always inconsistent and never match what’s on the floor versus what’s rung up. It’s a constant guess on whether or not what you find is going to be the same consistent price each time that you go into the store because the pricing is so widely ranged, that it’s constantly changing on almost a daily scale to where, an item that you purchased previously could’ve been listed at 8.99 but the next day will be listed as 18.99 . On the floor, the cashiers will tell you that they can adjust any inconveniences and then once someone else enters the floor or they ask someone higher up, then all the sudden that answer will change and there’s no rectifying any up charges. It doesn’t really seem like there is a consistent pricing for this location, and I’ve heard constant complaints about them since I’ve been shopping here. I continue to give them chances to improve, as I want to support the community, but poor business practices only go so far.

Also if you notice any previous negative reviews have been removed...

Overpriced, but I still support because they are the only black owned beauty supply in the immediate area. I’m a local braider, so I’m always in here. Unfortunately, I can only stock up on braiding hair when I go in. They have a PLETHORA of braiding hair. Other products like shine n jam yellow (16 oz), magic fingers shine n jam, AllDay locks braid gel, AllDay lock n twist and a few others are hardly ever in stock. I insist on getting the large jars because they are a better deal whereas multiple small ones add up a lot quicker. I also really wish they would consider opening up early (like 7 a.m?) for stylists like me who have 8 a.m appointments that maybe came unprepared or, for when us stylists just need to get things needed for the day instead of having to calculate an extra trip into an already hectic day. All in all, the place is great. I love the vibe and the workers are pretty welcoming...