I've recently lost over 50 lbs & can shop anywhere since I'm down to a ladies M. After lunch with a friend at 1505 I came in & instantly spotted the white sweater with the flag on it. I had a similar sweater 20+ years ago & was so happy to find this. I held up a medium to verify size. I never even looked at the price. I would have paid almost anything. I have amazing memories from the time I previously had a sweater like that. I spotted at least 4 employees while I strolled around the store at 1:10 today. Not only could I not get a greeting. The ladies looked away as they approached me!! Not that it should matter, but I was dressed in cute capries, a nice top & a fresh blowout. I made my way to the back of the store, stopping at different displays to look. Walked back to the front of the store prepared to get both the white & navy sweater with the flag. I got back to tge sweaters & still had not gotten a greeting. I wanted those sweaters so bad. I finally looked at the tag & was happy to see they were only $89 & they were 20 or 25% off. I mentally said to myself, I'll walk around this table slowly, if no one can say hello or smile I'm going to leave without purchasing. Guess what. NOT ONE EMPLOYEE COULD ACKNOWLEDGE ME. Now I'm home & searching online for a similar sweater. How very sad you lost a $125 + sale because no one could look my way, smile or say hello. Please look at your security footage & see how many employees I passed. Based on other reviews this happens to other customers too. The only positive thing I can say is, having that sweater displayed really made my day with the memories it...
Read moreI’m so impressed with the service and attention to detail at Fayes - not to mention the incredible selection of unique brands carried! After listening to what I needed and past experiences I’ve had with shopping, Faye and Tiffany personally matched me with a stylist at the Mequon location. Her name is Mindy and she is a dream.
She listened to what I was looking for, and brought me many items in a variety of price points. With Each selected garment she gave me some ideas of how to wear them (multiple styling ideas pulling both new items and items I already own in my closet!) I love knowing I can mix and match and was given ideas on how to bring in my existing wardrobe
What was best though... Mindy saw what fit and what wasn’t as flattering, and gave me HONEST opinions. I left with several things I would have never selected on my own, but Mindy found unique pieces that are giving my wardrobe a little flair and flattered my figure. I’m so excited to have my new secret styling weapon, Mindy, in my back pocket to help wake up my sleepy wardrobe.
I will definitely be back! I felt well cared for and valued as a customer and appreciate the level of customer service shown. Hands down one of the best...
Read moreI stopped into Faye’s, Mequon today. What a tragic error on my part. I was in such a good mood, excited to spend money on other people for Christmas. There were 3 women working and they clearly didn’t have holiday joy for me!! Sneering glares. Looking me over. Not saying a word. Just making me feel uncomfortable and annoyed at my presence. In this day and age of living in a recession, stores and restaurants closing down, one after another, lacked humility. Lacked common decency to someone who wanted to shop local and keep them employed. You can sell the most beautiful things but if you’re ugly to people….. it doesn’t matter what you’re selling....
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