My Motorola started saying I had no SIM card so went to this Boost store. Explained my situation to "Sy" (I think, sorry), very nice guy, and he took a look at my 2yr phone and said I had to get a new one. Gave me 2 choices in my budget cuz I wasn't expecting this to happen, either another Motorola or go back to a Samsung again (my prior brand). Went back to Samsung as it had features I liked better. He told me that the monthly price will go up to $50+tax which bummed me out cuz I've been paying $25+tax up til then BUT he said after 3 months it would go back down to $25+tax as long as I make my payments on time monthly. That sounded odd since you have to use autopay but took him at his word. It's been 3 months now and I looked at the Nov payment coming up and it's still going to be $50+tax! Used the Boost Mobile app, which wasn't easy to finally text with a live human, and told my story to Josephine who then tells me I need to go back to the store since that's where I bought the phone. Now "Sy" had said he was from the New Haven store so I don't even know if he'll be there but whatever, I'll go. And to top it off, this Samsung Galaxy A16 just sucks, ugh... Not a happy camper anymore with Boost even though they've been the best carrier I've had so far, even better than...
Read moreI recently visited the newly opened Boost Mobile store in Meriden, and I was genuinely impressed with the experience. The customer service was outstanding, the staff was knowledgeable, friendly, and took the time to explain all the available options without any pressure.
They’re currently offering some great promotions on phones and plans, which are hard to beat. Whether you’re upgrading, switching carriers, or just exploring options, this location makes the process smooth and stress-free.
The store itself is clean, well-organized, and easy to access, conveniently located in Meriden and close to surrounding areas. It’s definitely a welcome addition to the neighborhood.
I highly recommend stopping by to check out their latest deals, you will be...
Read moreHave to say - the staff provided exceptional service, they were attentive, professional, and took the time to walk me through all the available options without being pushy.
They’re running some impressive deals right now on phones and service plans, making it a great time to upgrade or switch carriers. The team made the whole process easy and hassle-free.
The store is bright, well laid out, and conveniently located in Meriden, with easy access for nearby communities as well. It’s definitely a solid addition to the area.
If you’re looking for great promotions and top-notch customer care, I strongly recommend checking them out. It’s...
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