United States Postal Service — Local services in Meriden

Worst Postal Delivery people ever!!! I'm staying in Meriden right now and I've never ever experienced these issues living in Wallingford (born/raised/lived)! The postal person has his music cranked daily so I know when he's coming down our dead end road. Does he bother to leave the mail that was scanned & emailed to me via Informed Delivery? NO Does he bother to pick up the mail from the mailbox when the flag is up? ONLY if he has mail to deliver to us that day, otherwise it'll stay in there until I bring it back inside & try again the next day! Does he scan the Tracking Code for our packages so Amazon, eBay,etc as well as myself will know it's been delivered (I always request a text alert via USPS)? A HUGE NO! I've complained via USPS website since they NEVER answer their phone and the response I got from Johnette Crawford (Supervisor Customer Services) saying she's sorry I'm not having a "positive" experience with my delivery. Gee, ya think?! Then Johnette went on to say that the mail is scanned at a Distribution Center so I "may not" get the mail shown in my Informed Delivery emails that same day. WTH? I always got my mail that was scanned that same day in Wallyworld! So that's a load of garbage (being PG13 here). The issues continue daily. Today, I met him at the mailbox. I stood right next to the mailbox and he was about to put our mail (shocked we got it!) into the mailbox when I said "I'm standing right here, you can hand it to me" which he did without looking even looking at me. I then said " Could you please keep the music down when you're delivering mail? I know when you're delivering mail cuz your music is so loud". I was nice as I waiting to gage his reaction so I could also discuss our delivery issues, etc. He freaking drove away! About 10 feet away he yelled something out like "call in a complaint" so I yelled back "Have a nice day!". He proceeded to really crank the music up when he got to my neighbor's house next door. Very mature! And he has to be about 40-50 so close to my age. Dude! If you don't like your job or realize that WE actually would like our mail delivered, mail in the mailbox picked up and scan the freaking Tracking Code for packages, then QUIT! AND while you're at it, keep the stoopid music down! Obviously, with so many complaints here and other USPS reviews I've now seen elsewhere, there's been serious issues with the Meriden PO, their employees at the office and their drivers! Why isn't SOMETHING being done to fix these issues! I'm happy and sad that others have to deal with this cr*p every day like us. Should feel better that we're not alone but sadly it's still not comforting. Final issue (hopefully), it'd be nice to have it delivered around the same time each day. He ranges delivery from 3-9 but mostly 7-9. There have been a few days lately when we've gotten about 5 and yup, I only knew it was delivered "early" cuz of his freaking music being cranked! STOP THIS INSANITY, seriously!!! AND ANSWER THE...

I give this usps two stars because of their performance and treatment of me prior to this calendar year, 2025. Dean at this USPS committed identity theft against me, January through March of this year. He failed to provide renewal notices in January 2025, when my bill was due. He lied about providing said notices over the phone, and then admitted early in March that he is responsible for PO BOX renewal notices but just did not get around to it for my PO BOX. When paying my bill, he renewed the wrong PO Box, and reached over while I was paying; pressing next when I was about to request both a physical and email receipt, preventing my receiving an email receipt. All my mail and packages were kept coming in to my PO box throughout January and February, despite my bill being due late January. I was grateful. It took me a full week to get the wrong PO BOX on the renewal receipt rectified. I am a very honest pioneer woman West Point grad and US Veteran with extensive and multiple disabilities. I am told that I am at significant risk for quadriplegia. I had to travel back and forth for an entire week to get this situation rectified. Now I am receiving package notices with zero tracking and article info provided. My packages are being returned, allegedly because all of the sudden I must pick them up within 14 days. Patty left a message that she is sorry I will have to wait in a long line to speak to them in person about this. Nice! I will be moving my mail services elsewhere. Beware US Veterans and domestic violence survivors. To those working at this USPS who have been both kind and...

Called in for a favor not even 10 min. after leaving a package in the drop off desk, because a customer canceled the order. I asked them not to scan the barcode so I won't be charged for a package that was not shipped yet, being that the package had not been scanned yet. So far so good "we have your package, they said". Then when I came to pick up the package which was seating near by waiting to be picked up by me, they tell me " We need to scan the package as shipped and charge you". I was like wait a minute, the whole reason I called was so this package would not get put through as shipped. I was put on to discuss the issue with one of the so called managers, the one that talks through the side window (a spanish looking guy) who was forcing me to have the package scanned when it clearly showed online not scanned yet. I felt that that was unfair, and proceeded to tell them that was clearly a scam. Because, how are you going to charge me for package that had not been shipped yet or scanned when I'm clearly there to take it back. I was then asked by another guy (A white guy that works in the back also) in a very rude manner with customers watching all this being unfold that now I can't have my package back at all, and that this package is going to be now shipped and was rudely kicked out...This is the worse customer service I have encountered and this place needs to be surveillance since this people are clearly running this place down to the ground with the worse staff that works there, especially those so called managers in the back that in charge...