The Keyes Company | Miami Lakes — Local services in Miami Lakes

Please stay away from Esther Herrera. She is one of the realtors who works for this company. She had my Google review on her individually taken down, so I have no choice but to leave one here. She is extremely untrustworthy. Seemed professional at first but breached our lease before it even started and proceeded to keep my deposit afterward, then lied and acted like it was me who "changed my mind" about continuing the already broken lease. I called the manager of the Keyes Company to inform him what was happening. After I told him the details of what happened he then called Esther, getting her side of the story, called me back and just told me that she said it was me who was the problem and again, that I had “changed my mind” about our lease, and how great she’s been in the past. effectively brushing off everything I had told him. 0/10 would not recommend working with Esther. Please save yourself and stay away, seriously. Esther is going to become a liability for this company very quickly if she is not held accountable for...

If I could rate zero stars, I would. The absolute worst of the worst when it comes to realtor companies. One of their agents, Tiffany Mallet was extremely unprofessional and unhelpful from start to finish. She got paid solely to be one of the most dishonest and unreliable middlemen I’ve ever come across. She lied to the home owners about all of my request and feedback on the property, and she lied to me about all the promises the homeowners were supposed to agree to and follow through on before I moved in. Her verbal assurances to get me to finalize everything was nothing but lies. I even had to chase her down through repeated calls and text just to get her to come back and collect her company signs from the front lawn almost three weeks into me moving into the home. Was promised a call back with a solution to my complaint weeks ago by the Keyes company corporate office; needless to say I’m still waiting. Absolutely deplorable...

I had the absolute pleasure of working with Ashley from Home Pro Agents at the Keyes Company, and I couldn’t be happier with the experience! She helped me find the perfect rental right on the beach in Fort Lauderdale, and made the entire process feel effortless.

Ashley was professional, responsive, and truly listened to what I was looking for. Her local knowledge and attention to detail made all the difference, and she went above and beyond to make sure I found a place I loved. She even handled all the little things most agents would overlook—making sure everything was in place before move-in, keeping me updated every step of the way, and making the whole experience stress-free.

If you're looking for someone who genuinely cares and will go the extra mile, Ashley is the realtor you want by your side....