Miami Intermodal Center — Local services in Miami Springs

This is for our ride on January 31, 2025 at 1:25. They picked up at Edison mall in Fort Myers. First we were there on time but when we got to the bus, the bus driver rushed us. The bus was supposed to leave at 1:25. We were there at 1:22 and he yelled at us. Standing there with my sister with dementia, getting yelled at by the driver and telling us to put Our own suitcases in the Place for the suitcases place for the suitcases, which there was really no room without even offering to help us We got on the bus and he was not very helpful at all with questions for example there was an accident on alligator alley and woman came up and said my family is waiting. I just need to let them know how much longer till we get to. I think it was Fort Lauderdale airport and he in other words that don’t bother me….Im just the driver. Believe me, I’m not the only one complaining there was many complaints on the bus because I’m gonna go to the end of our ride we were supposed to be dropped off in downtown Miami and he dropped us off at the Intermodal port in Miami on 3801 NW 21st St. at the Intermodel station. After the accident on after the accident on alligator alley, he started driving like crazy fast and unsafe where we were just just around the bus. I’m sure you’re getting more complaints about this situation From others who said they were going to call and to complain about the driver Then when we get off the bus and sit on the front of the bus and I took pictures, we were supposed to go to downtown Miami which I...

I booked a ticket and 15 hours later I realized that I had accidentally booked the trip a week off. I needed the dates changed, everything else would remain the same. The company refused to change the dates on the ticket without charging a cancelation fee equal to 50 percent of the price I paid for the ticket. Even airlines give you 24 hours for situations such as this one. I do not recommend...

DO NOT USE Do not use this service, it is the biggest piece of garbage in land transportation that exists in the United States. They say that the departure time is at 7:40 and they leave at 7:30 because they sell tickets with an hour and they leave 10 minutes in advance. I am inconceivable. There must be some State agency where one can file a complaint. Do not use the service, it is a...