Murgado Automotive Group — Local services in Miami

10/01/2025

To the Honorable Board of Professional Standards and Regulatory Authorities:

It is with profound concern that I must bring to your attention a serious violation of our nation's laws and values by the Murgado Automotive Group, an incident that strikes at the heart of our cherished principles of fair business practices and legal compliance.

On December 31, 2024, I, a twelve-year veteran of the United States Special Operations Forces, purchased a 2025 Buick through this dealership. What transpired thereafter represents an egregious breach of trust and law. On January 1, 2025, I was wrongfully arrested and detained for two days on grand theft auto charges, filed maliciously by a dealership employee who, upon investigation, was discovered to be residing in our country without proper documentation.

Further investigation revealed a disturbing pattern: a significant portion of the dealership's workforce appears to be employed in violation of federal immigration laws. This situation not only undermines our nation's sovereignty and employment regulations but also puts law-abiding citizens at risk of such unconscionable incidents as I experienced.

The dealership's actions constitute multiple violations: Failure to provide legally required documentation at the time of sale Violation of Automobile Dealer Association regulations Employment of unauthorized workers Filing of false police reports against a legitimate customer

As a combat veteran who has proudly served through three wars and continues to manage service-related PTSD, this experience has been particularly traumatic. The very notion that those operating outside our nation's laws could weaponize our justice system against a citizen who has sacrificed for this country is deeply troubling.

I am committed to pursuing all available legal remedies to address these violations and ensure accountability. This matter transcends my personal grievance; it speaks to our fundamental values as a nation of laws and the sacred trust between businesses and the communities they serve.

With unwavering resolve,

Jay Tyler United States Special Operations Forces Veteran 96th Arcom

I respectfully request a thorough investigation into these matters and appropriate...

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